
Business Administration
Career Outcomes
Administration Supervisor
Customer Service Manager
Department Manager
Office Manager
Operations Manager
Project Team Leader
View All
Study Mode
Blended
Online
Qualification
Diploma
Course Fee
Price may vary
Duration
12 months (52 weeks): 48 weeks of scheduled study plus a 4-week study break
Start Date
From 1 December 2026
Payment Option
Fee For Service
Payment plan
Upfront payment
On this page:
In a nutshell
What you'll need to get it
Subject breakdown
Why Hader Institute of Education ?
Where will this course take you?
Career outcomes
Let's talk price
In a Nutshell
The BSB50420 Diploma of Leadership and Management, offered by Hader Institute of Education (RTO 45162), is a nationally recognised qualification designed for existing and aspiring leaders, including team leaders, supervisors, and middle managers. Delivered entirely online through a blended learning model, the course combines weekly live trainer-led Zoom sessions with flexible self-paced study via the aXcelerate learning management system. The program runs for 12 months, with a total volume of learning of 1,260 hours, and requires no workplace placement, as practical skills are developed through realistic simulated workplace scenarios and role plays.
The BSB50420 Diploma of Leadership and Management covers a broad range of leadership and management competencies across 12 units of study. Key learning areas include developing and applying emotional intelligence, communicating with influence, leading effective workplace relationships, managing people performance, building diverse and inclusive workforces, and developing and monitoring business operational plans. Learners also explore critical thinking, customer service management, and strategies for leading teams through change. Assessment is conducted through written knowledge questions, case studies, projects, and practical role-play demonstrations, with all assessment decisions made by qualified trainers and assessors.
Hader Institute of Education takes a people-centred approach to learning, offering monthly one-on-one mentoring, regular learner support check-ins, and a complimentary job-readiness programme to help learners build confidence and stay on track. Recognition of Prior Learning and Credit Transfer options are available for those with relevant existing skills or qualifications. Upon successful completion, graduates receive a certificate and academic transcript issued under the Australian Qualifications Framework, recognised across Australia. The qualification may also provide a pathway into further business and management study at a higher level. Enquire to learn more.
Please note: This course is fee-for-service, it is not government funded.
What You'll Need to Get In
Subject Breakdown
In this BSB50420 Diploma of Leadership and Management course, the subjects studied include:
Core Units
- BSBPEF502 – Develop and use emotional intelligence
- BSBTWK502 – Manage team effectiveness
- BSBOPS502 – Manage business operational plans
- BSBCMM511 – Communicate with influence
- BSBCRT511 – Develop critical thinking in others
- BSBLDR523 – Lead and manage effective workplace relationships
Elective Units
- BSBCMM412 – Lead difficult conversations
- BSBLDR521 – Lead the development of diverse workforces
- BSBLDR522 – Manage people performance
- BSBOPS505 – Manage organisational customer service
- BSBXCM501 – Lead communication in the workplace
- BSBTWK503 – Manage meetings
Why Hader Institute of Education ?
Where will this course take you?
Upon successful completion of this course you will receive a BSB50420 Diploma of Leadership and Management from Hader Institute of Education.
This nationally recognised qualification is designed to support existing and aspiring leaders who want to formalise their skills and take on broader responsibilities. Graduates may be well placed to pursue roles such as Team Leader, Supervisor, Operations Coordinator, Department Manager, Office Manager, or Middle Manager, across private, public, and not-for-profit organisations. The qualification builds practical capability in emotional intelligence, communication, operational planning, people performance management, and leading diverse teams — skills that are applicable across a wide range of industries.
The BSB50420 Diploma of Leadership and Management can also provide a pathway into further business and management qualifications, supporting progression toward more senior leadership roles. Upon successful completion, graduates receive a certificate confirming the qualification and an academic transcript listing all units of competency completed. Both documents are issued under the Australian Qualifications Framework and are nationally recognised across Australia.
Career Outcomes
Let's talk price
Payment plan
This course offers payment plan options to help you manage costs while you study. Enquire now for more details!
Payment plans are available.
Please enquire for further details.








