Privacy Policy

The type of information that CourseFinder collects about you is dependent on how you use the services offered on our website.

a. Personal Information
CourseFinder collects personal information about its users. Once an individual decides to make an enquiry about a course, subscribe to our newsletter or download a career or education-related resource, CourseFinder (upon the individual completing an online form) will collect all or some of the following personal information:

• Full name
• Address
• Email address
• Telephone number(s)
• State and country of residence
• Enrolment readiness status
• Career(s) and/or course(s) of interest
• Mobile phone number (used for communication via SMS or WhatsApp, with your consent)
• Communication preferences and engagement status (e.g., replied, no response, opted out)

We will not collect or solicit personal information via this site which would be unlawful, unrelated to the functions or activities of CourseFinder, or in a manner we believe is unreasonably intrusive.

b. Sensitive Information
Generally, CourseFinder does not collect sensitive information about an individual.

c. Non-personal Information
Like most websites, CourseFinder collects non-personal information in aggregated form when an individual accesses the website.

Your personal information is used for the following purposes:

• To answer your enquiries or to assist in processing your enrolment through CourseFinder’s education and training partners
• To offer you personalised and relevant educational information and services to enhance your study and career opportunities
• To provide information on government study loans, financial subsidies, student support services, or changes to regulations or legislation
• To provide more information about the courses provided by education providers from time to time, as authorised by law
• To provide you with marketing communications as permitted by law, including in relation to our partners’ career and education-related products and services
• To provide to any partners on our website (which may include tertiary and other educational providers as well as other careers stakeholders)
• To contact you via SMS or WhatsApp, for the purpose of confirming your course interest, offering alternative study options, and/or arranging a meeting or call with an education provider
• To log and update your communication preferences and engagement outcomes (for example, “Booked a meeting”, “No longer interested”, or “Opted out”) in our secure systems.
• To analyse aggregate messaging engagement data to improve the relevance and helpfulness of our communications

You can opt out or unsubscribe from marketing communications at any time using the ‘unsubscribe’ link in each newsletter or by contacting us directly. You can opt out of SMS or WhatsApp communications at any time by replying “STOP” (for SMS) or typing “Stop” (for WhatsApp), or by contacting us at [email protected].

CourseFinder will only publish your personal information on this site if you have consented to its disclosure. Where SMS or WhatsApp messages are sent using a trusted third-party messaging provider, we share only the minimum information required for message delivery (e.g., your name, mobile number, and relevant course details). These providers are bound by contractual obligations to handle your personal information in accordance with applicable privacy laws.

CourseFinder will make reasonable attempts to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us with this, please provide us with the correct information and inform us if there is any change in your details.

Please contact us if you would like access to the personal information that we hold about you, if you would like to update your personal information or if you believe that the personal information we hold about you is incomplete or inaccurate.

At your request, CourseFinder will provide you with access to your personal information, unless there is an exemption which applies under the APP. To protect your privacy and security we may need to take reasonable steps to verify your identity before granting access or making corrections.

Please contact [email protected] to request changes to your personal information.

CourseFinder uses ‘cookies’ in its website systems. A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device, and allows you to be recognised as the same user across the pages of a website. Cookies enable you to use services such as downloading a resume or cover letter. You are able to disable cookies via your computer’s web browser, however this may restrict access to some services within the CourseFinder website.

In addition to using cookies, CourseFinder sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our website or on third-party websites to learn whether a user who’s being shown an online advertisement also makes a course enquiry and to analyse a user’s traffic patterns in order to optimise the career and education-related services we bring to you.

CourseFinder takes the security of users’ personal information very seriously. Message content and related engagement metadata may be securely stored in our CRM and messaging systems which is typically 12 months, unless a longer period is required by law or for the resolution of disputes.

This site may, from time to time, contain links to other websites. The links to third-party websites do not constitute endorsement, sponsorship or approval by CourseFinder as to the content or policies of those websites.

CourseFinder is not responsible for the privacy practices nor the content of any linked website. You should be aware that you must read the Privacy Statement related to that site. The CourseFinder Privacy Statement relates only to the CourseFinder website.

You acknowledge that CourseFinder will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use, or reliance on any information provided by you or the use of your personal information on any third-party website and any claim you will make in such circumstances will be limited to the owners of such third-party websites.

CourseFinder will take reasonable steps to de-identify and destroy any personal information about you once the information is no longer required for the purposes in which it was collected, or if we are required to do so by law.

This Privacy Policy is current as of August 2025.

CourseFinder may make changes to or update this privacy policy from time to time and we suggest you periodically review this policy to remain informed as to how we collect and protect your personal information.

Your continued use of the CourseFinder website constitutes your acceptance as to how we collect, use and disclose your personal information.

At CourseFinder, we welcome feedback and suggestions about our website. This will assist CourseFinder to update and refine any services we provide to you.

If you have a complaint concerning your information privacy or if you would like more information about our approach to privacy, please contact [email protected].

If you require more information about Australia’s Privacy Laws and the National Privacy Principles, you can access the Federal Privacy Commissioner’s website at www.privacy.gov.au.