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How to Become a Network Services Administrator: Australian Careers in IT

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What is a Network Services Administrator?

What will I do?

What skills do I need?

Resources

What is a Network Services Administrator?

A Network Services Administrator manages the computer networks that keep a business running. They install, set up, and maintain network hardware and software. Their work helps staff share data, talk, and do their jobs each day.

The role covers a wide range of tasks. Administrators set up servers and workstations, check network performance, and fix faults. They manage user accounts, apply security settings, and keep clear records of every change to the network.

Good communication matters as much as technical skill. Administrators explain network issues in plain terms and train staff on new systems. They also help management plan upgrades and prepare for future tech needs.

Career growth in this field is strong. With experience, you can move into roles such as Network Engineer, IT Manager, or Systems Architect. Paths in cybersecurity and cloud computing offer further options.

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Career snapshots For Network Services Administrators

Network Services Administrators play a vital role in Australia’s IT sector. Around 5,000 people work in this role nationally, and future demand is rated as strong (yourcareer.gov.au, 2025). About 88% work full-time, and the median age is 42. Average weekly pay is $2,308, which is around $120,000 a year.

Growth in cloud computing, cybersecurity, and enterprise IT is driving demand for qualified network professionals. Roles exist across education, finance, government, and professional services.

What will I do?

Network Services Administrators keep an organisation’s tech running. They manage the hardware and software that every team needs. Their work spans daily upkeep and urgent fault response.

  • Network Troubleshooting – Provides specialist support for network problems and emergencies.
  • Network Installation – Installs, configures, tests, and maintains networks, servers, and workstations.
  • Network Programming – Delivers programming support to meet specific business needs.
  • Documentation – Prepares and maintains procedures, network inventory records, and fault logs.
  • User Training – Trains staff on software, systems, and telecom tools.
  • Telecom Maintenance – Maintains telecom systems, including handsets and company mobile devices.
  • IT Inventory Management – Keeps IT inventory up to date and handles equipment disposal.

What skills do I need?

Network Services Administrators need both technical skills and people skills. On the technical side, they must understand how networks work. They also set up hardware and software, and fix faults when they arise. Security knowledge is key, as they help protect sensitive business data.

Communication is just as important as technical skill. Administrators often explain complex issues to users who have little IT background. Clear, plain-language explanations build trust and get staff back to work faster. Strong attention to detail also matters. Thorough documentation helps teams track changes and avoid repeat faults.

Skills/attributes

  • Understanding of network protocols and infrastructure
  • Ability to install and configure network hardware and software
  • Experience with fault diagnosis and troubleshooting
  • Knowledge of security practices and access controls
  • User account and permissions management
  • Server and workstation administration
  • Clear and accurate documentation skills
  • Strong communication and support skills
  • Ability to work under pressure and respond to faults quickly
  • Commitment to ongoing learning and professional development

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About the author

Laura Atkinson

Laura Atkinson

Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.