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IT

Certificate IV in Information Technology (Systems Administration Support) (SA Only)

ICT40120

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Career Outcomes

Information Systems Officer

IT Administrator

IT Support Technician

IT Systems Administrator

Systems Administrator

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Study Mode

On Campus

Online


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Awarded by

Academy IT (RTO: 40358)

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Qualification

Certificate IV


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Course Fee

Price may vary

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Duration

12 months full time; 18 months part time


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Start Date

Enquire now for upcoming start dates

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Payment Option

Payment plan

Skills SA Funding

Upfront payment


On this page:

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In a nutshell

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What you'll need to get it

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Subject breakdown

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Why Academy IT ?

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Where will this course take you?

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Career outcomes

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Let's talk price

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This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The v Certificate IV in Information Technology (Systems Administration Support) offered by Academy IT is designed to equip students with the essential skills and knowledge required for a successful career in IT infrastructure management. This course covers a range of key learning areas, including the identification and application of emerging technologies, customer support management, and the design and implementation of network operating systems. Students will also gain hands-on experience in connecting and configuring hardware, managing cyber security incidents, and developing service level agreements, ensuring they are well-prepared for the demands of the industry.

With a flexible study mode available both in-person and online, learners can choose a pathway that best suits their lifestyle. The course is structured to provide a comprehensive understanding of current technologies and best practices, drawing on Academy IT’s extensive experience in vendor-based training since 2007. Graduates will be well-positioned to pursue various roles, such as systems administrator or service desk specialist, and can further their education with pathways to higher qualifications in information technology.

This qualification is ideal for individuals with entry-level IT knowledge looking to enhance their skills and advance their careers. Whether they are school leavers, recent migrants, or those seeking to upskill, this course offers a supportive environment to develop the necessary competencies for a thriving career in IT. Enquire to learn more.

What You'll Need to Get In

To be eligible to study this course, applicants must meet the following entry requirements:

  • Students must be 18 years of age or older and have completed a relevant Certificate III in an ICT or related qualification and/or,
  • have six months industry experience and/or,
  • Applicants without relevant formal qualifications or experience may be requested to undertake a pre-assessment of industry knowledge and skills prior to enrolment.

Subject Breakdown

In the ICT40120 Certificate IV in Information Technology (Systems Administration Support) course, the subjects students may study include:

  • ICTICT443 – Work collaboratively in the ICT industry
  • ICTSAS432 – Identify and resolve client ICT problems
  • ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments
  • BSBCRT404 – Apply advanced critical thinking to work processes
  • ICTICT426 – Identify and evaluate emerging technologies and practices
  • ICTPRG302 – Apply introductory programming techniques
  • BSBXCS404 – Contribute to cyber security risk management
  • ICTSAS442 – Provide first-level remote help desk support
  • ICTCYS402 – Identify and confirm cyber security incidents
  • ICTCYS406 – Respond to cyber security incidents
  • ICTSAS443 – Support operating system users and troubleshoot applications
  • ICTSAS446 – Fault find and troubleshoot ICT equipment, hardware and software problems
  • ICTICT445 – Connect and configure devices and hardware components
  • ICTSAS441 – Support ICT system software
  • ICTICT446 – Apply ICT service management principles
  • ICTNWK427 – Configure desktop environments

Why Academy IT ?

Academy IT is a leading provider of specialised IT training, committed to equipping professionals and organisations with the essential skills to succeed in today’s fast-evolving technology landscape. Their comprehensive course offerings support both career progression and certification success, combining core knowledge with advanced technical expertise.

Academy IT delivers vendor-authorised training from global leaders such as Microsoft and AWS, ensuring students receive up-to-date, industry-relevant instruction. They also partner with recognised providers like AI-Certs for artificial intelligence and Mile2 for cybersecurity, helping learners build credentials in high-demand areas.

Academy IT also offers a wide range of nationally accredited qualifications, providing structured pathways from entry-level IT support to advanced networking and security roles. Whether students are seeking a vendor certification to validate specialist skills or a formal qualification to broaden their career options, Academy IT delivers expert-led training designed to meet real-world demands and drive professional success.

Academy IT is a registered training organisation RTO Code: 40358.

Where will this course take you?

Upon successful completion of this course you will receive a ICT40120 Certificate IV in Information Technology (Systems Administration Support) from Academy IT.

This qualification opens doors to a variety of career opportunities in the IT sector, particularly in systems administration and support roles. Graduates can expect to pursue positions such as systems administrator, service desk specialist, or information systems security officer. The skills acquired during the course will not only enhance your employability but also provide a solid foundation for further studies, including diplomas and bachelor’s degrees in information technology.

Additionally, this course equips students with the practical skills and knowledge necessary to thrive in a rapidly evolving technological landscape. With a focus on current industry practices and emerging technologies, graduates will be well-prepared to meet the demands of employers. Completing this course also positions students for potential membership in professional associations, further enhancing their professional credibility and networking opportunities.

Let's talk price

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Payment plan

This course offers payment plan options to help you manage costs while you study. Enquire now for more details!

Skills SA Funding

Eligible South Australian students can access Skills SA funding for this course, reducing upfront costs and supporting your career goals. Enquire now for details!

Please enquire for further details and to check your eligibility for funding.

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