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IT

Certificate IV in Information Technology (Systems Administration Support)

ICT40120

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Career Outcomes

Information Systems Officer

IT Administrator

IT Systems Administrator

Systems Administrator

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Study Mode

Online


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Awarded by

Academy IT (RTO: 40358)

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Qualification

Certificate IV


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Course Fee

Price may vary

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Duration

12 months full time; 18 months part time


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Start Date

Enquire now for upcoming start dates

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Payment Option

Fee For Service

Payment plan

Skills SA Funding

Upfront payment


On this page:

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In a nutshell

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What you'll need to get it

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Subject breakdown

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Why Academy IT ?

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Where will this course take you?

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Career outcomes

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Let's talk price

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This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The ICT40120 – Certificate IV in Information Technology (Systems Administration Support) offered by Academy IT is designed to equip students with the essential skills and knowledge required for a successful career in IT systems administration. This course covers a comprehensive range of topics, including the identification and application of emerging technologies, customer support management, and the design and implementation of network operating systems. Students will also gain hands-on experience in connecting and configuring hardware, managing cyber security incidents, and developing service level agreements, ensuring they are well-prepared for the demands of the industry.

With a flexible study mode available both in-person and online, learners can choose a path that best suits their lifestyle. The course is structured to provide practical, industry-relevant training, drawing on the latest tools and best practices in the field. Graduates will be well-positioned to pursue various roles, such as systems administrator or service desk specialist, and can further their education with pathways to higher qualifications in information technology. Enquire to learn more.

What You'll Need to Get In

To be eligible to study this course, applicants must meet the following entry requirements:

  • Students must be 18 years of age or older and have completed a relevant Certificate III in an ICT or related qualification and/or,
  • Have six months industry experience and/or,
  • Applicants without relevant formal qualifications or experience may be requested to undertake a pre-assessment of industry knowledge and skills prior to enrolment.

Subject Breakdown

In this Certificate IV in Information Technology (Systems Administration Support) course, the subjects students may study include:

  • ICTICT443 – Work collaboratively in the ICT industry
  • ICTSAS432 – Identify and resolve client ICT problems
  • ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments
  • BSBCRT404 – Apply advanced critical thinking to work processes
  • ICTICT426 – Identify and evaluate emerging technologies and practices
  • ICTPRG302 – Apply introductory programming techniques
  • BSBXCS404 – Contribute to cyber security risk management
  • ICTSAS442 – Provide first-level remote help desk support
  • ICTCYS402 – Identify and confirm cyber security incidents
  • ICTCYS406 – Respond to cyber security incidents
  • ICTSAS443 – Support operating system users and troubleshoot applications
  • ICTSAS446 – Fault find and troubleshoot ICT equipment, hardware and software problems
  • ICTICT445 – Connect and configure devices and hardware components
  • ICTSAS441 – Support ICT system software
  • ICTICT446 – Apply ICT service management principles
  • ICTNWK427 – Configure desktop environments

Why Academy IT ?

Academy IT is a leading provider of specialised IT training, committed to equipping professionals and organisations with the essential skills to succeed in today’s fast-evolving technology landscape. Their comprehensive course offerings support both career progression and certification success, combining core knowledge with advanced technical expertise.

Academy IT delivers vendor-authorised training from global leaders such as Microsoft and AWS, ensuring students receive up-to-date, industry-relevant instruction. They also partner with recognised providers like AI-Certs for artificial intelligence and Mile2 for cybersecurity, helping learners build credentials in high-demand areas.

Academy IT also offers a wide range of nationally accredited qualifications, providing structured pathways from entry-level IT support to advanced networking and security roles. Whether students are seeking a vendor certification to validate specialist skills or a formal qualification to broaden their career options, Academy IT delivers expert-led training designed to meet real-world demands and drive professional success.

Academy IT is a registered training organisation RTO Code: 40358.

Where will this course take you?

Upon successful completion of this course you will receive a ICT40120 Certificate IV in Information Technology (Systems Administration Support) from Academy IT.

This qualification equips students with the essential skills and knowledge required for a successful career in IT systems administration. Graduates will be well-prepared to pursue various job roles such as systems administrator, service desk specialist, and information systems security officer. The course not only enhances technical capabilities but also provides a solid foundation for further studies, including diplomas and bachelor’s degrees in information technology and related fields.

Additionally, students will gain access to a network of industry professionals and potential employers, increasing their job prospects in a rapidly growing sector. The skills acquired through this course are highly sought after, ensuring that graduates are competitive in the job market and ready to tackle the challenges of modern IT environments.

Let's talk price

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Payment plan

This course offers payment plan options to help you manage costs while you study. Enquire now for more details!

Skills SA Funding

Eligible South Australian students can access Skills SA funding for this course, reducing upfront costs and supporting your career goals. Enquire now for details!

Payment Plans are available.

Please enquire for further details.

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