Undergraduate Certificate of Community Services

The Undergraduate Certificate of Community Services, offered by Torrens University Australia, is an Australian Qualifications Framework (AQF) Level 5 qualification designed to provide practical skills and foundational knowledge for those looking to support individuals and communities. Comprising just four core subjects, this course is well suited to those who are new to the sector, looking to upskill, or considering a career change. It is delivered entirely online, offering flexibility to study from anywhere at a pace that suits individual circumstances.

Across the four subjects, students develop capabilities in professional communication and collaboration, social and emotional wellbeing, case management, and an understanding of health systems and community services in action. These learning areas equip graduates with the tools to navigate the Australian community services sector, apply ethical frameworks in practice, support diverse client needs, and understand the policies and structures that shape service delivery. Assessments are activity-based or involve online quizzes, with no formal exams required.

Those who wish to continue their studies have a guaranteed pathway into the Bachelor of Community Services at Torrens University Australia. Enquire to learn more.

Upon successful completion of this course you will receive an Undergraduate Certificate from Torrens University Australia.

Graduates of this course are prepared for entry-level roles in the community and human services sector, including positions as community workers and welfare workers. These roles are found across community organisations, government agencies and non-profit settings. The course covers practical skills in case management, professional communication, ethical practice and an understanding of Australian health and community service systems.

For those who wish to continue studying, this qualification offers a guaranteed pathway into the Bachelor of Community Services at Torrens University Australia. Eligible domestic students may be able to defer tuition fees through FEE-HELP, a government loan scheme repaid through the tax system based on income. The course is delivered entirely online across four subjects, making it a flexible option for those already working in the sector, changing careers or exploring community services for the first time.