Community Services

Diploma of Community Services (QLD Only)

CHC52025

Career Outcomes

Family Support Worker

Juvenile Justice Officer

Parole Officer

Probation Officer

Team Leader

Youth Worker

View All

Study Mode

Online

Awarded by

Celtic Training (RTO: 40179)

Qualification

Diploma

Course Fee

Price may vary

Duration

Up to 12 months

Start Date

Start Anytime

Payment Option

Fee For Service

Payment plan

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why Celtic Training ?

Where will this course take you?

Career outcomes

Let's talk price

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The CHC52025 Diploma of Community Services, offered by Celtic Training, is a nationally recognised qualification designed for people who want to build a meaningful career in community services or case management. The course prepares graduates to manage, coordinate, and deliver person-centred services to individuals, groups, and communities, working with a degree of autonomy under broad direction from senior management. It is well suited to those who are ready to take on greater responsibility within the community services sector and who want to make a genuine difference in people’s lives.

The course includes 100 hours of vocational placement, planned in collaboration with the student and a vocational placement officer. Delivered online over up to 12 months, it also covers case management, crisis response, mental health support and working with diverse communities. Students develop skills in legal and ethical compliance, promoting Aboriginal and Torres Strait Islander cultural safety, recognising and responding to domestic and family violence, and supporting workplace wellbeing. Elective units allow students to further specialise in areas such as complex case coordination, behaviour support, and team leadership.

Available to students in Queensland, with new intakes commencing weekly, this qualification equips graduates to take on supervisory responsibilities, coordinate programs, and support the development of new service opportunities within the community sector. Graduates may find pathways into a variety of roles across government, non-profit, and private organisations. Enquire to learn more.

What You'll Need to Get In

To be eligible to study this course, applicants must meet the following entry requirements:

Completion of grade 10-12 or equivalent
Demonstrate a satisfactory level of Language, Literacy and Numeracy (LLN) abilities
Must be able to obtain a federal police check
Students require a mandatory influenza vaccine and may also need a COVID-19 vaccine to begin work placement.

Subject Breakdown

Course Units

Core Units

HLTWHS003 – Maintain work health and safety
CHCLEG003 – Manage legal and ethical compliance
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDEV005 – Analyse impacts of sociological factors on clients in community work and services
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCCSM017 – Facilitate and review case management
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCCCS019 – Recognise and respond to crisis situations
CHCCCS004 – Assess co-existing needs
CHCCCS007 – Develop and implement service programs
CHCPRP003 – Reflect on and improve own professional practice

Elective Units

CHCCSM012 – Coordinate complex case requirements
BSBPEF401 – Manage personal health and wellbeing
CHCCSM010 – Implement case management practice
CHCMHS001 – Work with people with mental health issues
CHCMHS011 – Assess and promote social, emotional and physical wellbeing
CHCMGT003 – Lead the work team
CHCPOL003 – Research and apply evidence to practice
CHCCCS009 – Facilitate responsible behaviour

Why Celtic Training ?

Celtic Training is a Registered Training Organisation (RTO 40179) and part of NextEd Group. It delivers accredited training across health, community services and business, with courses ranging from Certificate III to Diploma level, as well as accredited skill sets and short online mental health courses.

Training is designed to be practical and relevant to the workplace. Students learn through real-world scenarios and industry-standard equipment, helping them develop the skills and confidence needed for their chosen field. Many courses also include vocational placement, giving students valuable hands-on experience.

With campuses in Brisbane, the Gold Coast and Adelaide, along with online study options, Celtic Training offers flexibility for students balancing study with work and other commitments.

Throughout their studies, students have access to Learning Consultants, experienced trainers, support staff and Placement Officers, who can help with everything from enrolment and course requirements to funding options, academic progress and placement.

Where will this course take you?

Upon successful completion of this course you will receive a CHC52025 Diploma of Community Services from Celtic Training.

This qualification prepares graduates to work in the management, coordination, and delivery of person-centred services to individuals, groups, and communities. Graduates develop specialised skills that allow them to work autonomously, supervise other workers and volunteers, and take responsibility for case management or program coordination. Roles that graduates may pursue include Team Leader, Youth Worker, Family Support Worker, Child Protection Practitioner, Juvenile Justice Officer, and Parole and Probation Officer, working across community organisations, government agencies, and non-profit settings.

This nationally recognised qualification also provides a strong foundation for further study in the health and community services sector. Graduates who wish to deepen their expertise may consider progressing to related diploma-level qualifications in areas such as mental health. The broad skill set developed through this course, including crisis response, case management, and working with diverse populations, supports long-term career growth across the private, non-profit, and government sectors.