Community Services

Diploma of Community Services

CHC52025

Career Outcomes

Case Worker

Community Services Manager

Community Services Worker

Family Support Worker

View All

Study Mode

Online

Awarded by

Open Colleges (RTO: 90796)

Qualification

Diploma

Course Fee

Price may vary

Duration

24 months (standard); 18 or 12 months (accelerated options)

Start Date

Start Anytime

Payment Option

Fee For Service

Payment plan

Upfront payment

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why Open Colleges ?

Where will this course take you?

Career outcomes

Let's talk price

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The CHC52025 Diploma of Community Services, offered by Open Colleges, is a nationally recognised qualification for students looking to build a career in the community services sector. This course is designed for people who want to support individuals, families, and communities while developing skills for case work, service coordination, and leadership roles.

Delivered online with work placement, the course offers flexible study with no exams and no set semester intakes. Students can begin when they are ready and study around work, family, and other commitments.

Throughout the course, students develop skills in communication, cultural safety, legal and ethical practice, counselling, case management, mental health support, crisis response, domestic and family violence support, and professional practice. The course also includes a minimum of 240 hours of work placement, supported by Open Colleges’ Guaranteed Work Placement initiative through SkilTrak.

Graduates may pursue roles such as Case Worker, Community Services Worker, Family Support Worker, Team Leader, or Community Services Manager. Please note that this is a fee-for-service course and is not government funded. Enquire to learn more.

Please note: This is a fee-for-service course, it is not government funded.

What You'll Need to Get In

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

ACSF Level 4 OR
Successful completion of a nationally recognised Certificate IV qualification or higher

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Subject Breakdown

In this CHC52025 Diploma of Community Services course, subjects studied may include:

CHCCOM003 – Develop workplace communication strategies
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 – Manage legal and ethical compliance
HLTWHS003 – Maintain work health and safety
CHCDEV005 – Analyse impacts of sociological factors on people in community work and services
CHCCSL001 – Establish and confirm the counselling relationship
CHCCSL003 – Facilitate the counselling relationship and process
CHCCCS004 – Assess co-existing needs
CHCMHS001 – Work with people with mental health issues
CHCCCS007 – Develop and implement service programs
CHCDEV004 – Confirm developmental status
CHCCSM014 – Provide case management supervision
CHCCSM017 – Facilitate and review case management
CHCCCS019 – Recognise and respond to crisis situations
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCPRT025 – Identify and report children and young people at risk
CHCMGT005 – Facilitate workplace debriefing and support processes
HLTAID011 – Provide First Aid
CHCPRP003 – Reflect on and improve own professional practice

Why Open Colleges ?

Open Colleges has been a trusted name in Australian education for over 125 years, empowering individuals to realise their potential through quality online learning. With a commitment to helping over 450,000 students in the last decade alone, Open Colleges offers nationally recognised qualifications that equip learners with the skills needed to thrive in their careers. Their courses are crafted by vocational experts, ensuring that students gain practical, job-ready skills from industry specialists.

Flexibility is at the heart of Open Colleges’ approach to education. Their user-friendly online platform is accessible 24/7, allowing students to study at their own pace and fit their learning around their busy lives. This commitment to accessible education makes it easier for individuals at any stage of their career to take the next step towards their professional goals with confidence.

Open Colleges is a Registered Training Organisation (RTO: 90796)

Where will this course take you?

Upon successful completion of this course, you will receive a CHC52025 Diploma of Community Services from Open Colleges.

This nationally recognised qualification may support pathways into a range of roles within the community services sector. Graduates may pursue opportunities such as Case Coordinator, Case Worker, Case Manager, Community Services Worker, Case Management Supervisor, Team Leader, Program Coordinator, or Community Services Manager.

Throughout the course, students develop practical skills in communication, cultural safety, legal and ethical practice, counselling, case management, mental health support, crisis response, domestic and family violence response, child and youth support, and professional practice. The course also includes a minimum of 240 hours of work placement, giving students the opportunity to apply their skills in a real community services setting.

Please note that this qualification is not approved by the Australian Community Workers Association (ACWA). Victorian students who wish to work specifically in child protection practice should refer to the Australian Community Workers Association for guidance on suitable courses before enrolling.