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Community Services

Diploma of Community Services

CHC52021

4.8(268+)

Career Outcomes

Community Services Case Manager

Community Services Worker

Support Worker

Welfare Worker

View All

Study Mode

Blended

Awarded by

South Sydney College (RTO: 45279)

Qualification

Diploma

Course Fee

Price may vary

Duration

104 weeks (8 Terms)

Start Date

New Intakes Every Month

Payment Option

Fee For Service

Upfront payment

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why South Sydney College ?

Where will this course take you?

Career outcomes

Let's talk price

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The Diploma of Community Services (CHC52021) offered by South Sydney College is a nationally recognised qualification designed for individuals seeking a professional career in community services. The course prepares learners to deliver, manage, and coordinate person-centred services that support individuals, families, and communities to improve wellbeing, safety, and social inclusion.

Throughout the course, learners develop specialised skills to support people experiencing complex needs, including crisis situations, domestic and family violence, mental health challenges, and social disadvantage. Areas of study include case management, program development, legal and ethical compliance, cultural safety, and working effectively with diverse communities. Students also complete a mandatory minimum of 200 hours of supervised work placement, enabling them to apply theory in real community services settings.

Training is delivered through a blend of supported online learning and practical workplace experience. This qualification supports entry into professional community services roles and provides a pathway to further study in community or social services management, subject to entry requirements. Enquire to learn more.

What You'll Need to Get In

To enrol, applicants must:

Be at least 16 years of age
Have completed studies equivalent to Australian Year 12 or demonstrate relevant vocational or life experience
Have sound language, literacy, and numeracy skills suitable for diploma-level study
Have basic computer skills

South Sydney College (SSC) may require you to complete a Language, Literacy, Numeracy and Digital (LLND) skills evaluation. This helps SSC understand your learning needs and ensure you receive the right support to succeed in your course.

Eligibility
This course is available to domestic students only.

Resources Required
Students must provide or have access to:

A laptop or computer with Microsoft Office (or equivalent) and internet access
Ability to travel to placement locations
Any placement-specific requirements (e.g. police checks, immunisations), at the student’s own cost

All learning materials, simulated environments, and resources are provided by South Sydney College.

Not on a Student Visa (subclass 500)?
If you hold a visa such as 482, 485, Partner, PR pathway (186/190), or Bridging (with study rights), you may be eligible to enrol, subject to your visa conditions and study rights.

Subject Breakdown

In this Diploma of Community Services course, the subjects students may study include:

CHCCCS004 – Assess co-existing needs
CHCCCS007 – Develop and implement service programs
CHCCCS019 – Recognise and respond to crisis situations
CHCCSM013 – Facilitate and review case management
CHCDEV005 – Analyse impacts of sociological factors on clients in community work and services
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve own professional practice
HLTWHS003 – Maintain work health and safety
CHCCSL001 – Establish and confirm the counselling relationship
CHCCSL003 – Facilitate the counselling relationship and process
BSBPEF401 – Manage personal health and wellbeing
CHCDIV003 – Manage and promote diversity
CHCCOM003 – Develop workplace communication strategies
CHCCCS009 – Facilitate responsible behaviour
CHCDEV004 – Confirm development status
CHCDIS017 – Facilitate community participation and social inclusion

Why South Sydney College ?

South Sydney College (SSC) South Sydney College (RTO 45279 | CRICOS 03648B) is a trusted Australian education provider offering nationally recognised qualifications in Information Technology, Electrotechnology, Automotive, Business, Leadership, Community Services, and Early Childhood Education, Individual Support, Aged Care.

Founded in 2016, SSC focuses on practical, industry-aligned training that prepares students for real career outcomes. With flexible online and on-campus options, experienced trainers, and strong student support, SSC helps learners gain the confidence and skills to thrive in today’s workforce. Join a diverse learning community committed to quality, innovation, and student success.

Where will this course take you?

Upon successful completion of this course, you will be awarded the CHC52021 Diploma of Community Services from South Sydney College.

This nationally recognised qualification develops the professional skills and knowledge required to deliver, manage, and coordinate person-centred services within community services settings. Graduates are prepared to support individuals, families, and communities experiencing complex needs, including crisis situations, social disadvantage, and wellbeing challenges.

Career outcomes may include roles such as community services worker, case worker, case manager, family support worker, welfare support worker, or program coordinator, depending on experience, workplace responsibilities, and organisational requirements. Outcomes will vary based on individual circumstances.

This qualification also provides pathways to further study, including the Advanced Diploma of Community Sector Management or higher education qualifications in community services, social work, or human services, subject to entry requirements.