WHAT IS A COMMUNITY SUPPORT WORKER?

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What do I need to study to become a Community Support Worker?

Open Colleges

Become a part of the solution with this Certificate IV in Alcohol and Other Drugs (CHC40412) delivered online by Open Colleges. 

CHC40412

Certificate IV in Alcohol and Other Drugs

Become a part of the solution with this Certificate IV in Alcohol and Other Drugs (CHC40412) delivered online by Open Colleges. 
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CHC40412

Certificate IV in Alcohol and Other Drugs

Online | Payment plan,Upfront payment
It only takes a minute!
Open Colleges

The online Certificate IV in Mental Health (CHC40512) from Open Colleges gives you the skills to provide professional support to people with mental illness.

CHC40512

Certificate IV in Mental Health

The online Certificate IV in Mental Health (CHC40512) from Open Colleges gives you the skills to provide professional support to people with mental illness.
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CHC40512

Certificate IV in Mental Health

Online | Payment plan,Upfront payment
It only takes a minute!
Open Colleges

Help those struggling with addiction and mental health with this online Dual Qualification: Certificate IV in Alcohol and Other Drugs and Certificate IV in Mental Health (CHC43215 & CHC43315) course.

Dual Qualification: Certificate IV in Alcohol and Other Drugs and Certificate IV in Mental Health

Help those struggling with addiction and mental health with this online Dual Qualification: Certificate IV in Alcohol and Other Drugs and Certificate IV in Mental Health (CHC43215 & CHC43315) course.
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It only takes a minute!
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What is a Community Support Worker?

Community Support Workers implement and administer social aid programs and community services in a variety of settings; assisting struggling people such as the unemployed and those with substance abuse problems, homeless persons, pregnant teenagers and children with special needs.
They are employed by government and social service agencies, group homes, correctional facilities, and other organisations, with the aim to encourage their clients’ independence and enable them to function successfully within a community.

A Community Support Worker interviews clients to determine their requirements and investigates their eligibility for benefits and social services. Once they have devised a care plan, the Community Support Worker arranges or carries out a number of tasks to assist the client in dealing with their personal and social issues.
These duties might include facilitating life skills workshops, rehabilitation programs and local group activities; or home care services like driving to appointments, arranging shopping, assisting with medications, preparing meals and other domestic upkeep.

Working with groups or individuals of all ages, Community Support Workers provide care and monitor their clients’ progress, checking in regularly to assess the success of outreach programs and services and, where appropriate, referring clients to specialist and other social services.

What do Community Support Workers do?

  • Conducting interviews with individuals, groups and families to determine client needs.
  • Identifying available resources for local services such as health and welfare, housing, recreation, education and employment.
  • Supplying information on local assets and self-help programmes to help clients with comprehending and overcoming issues.
  • Communicating with local organisations and agencies and providing feedback to improve and develop services.
  • Facilitating clients’ access to available programs and support services
  • Producing case records and reports, following up with clients to assess their progress and maintain support.
  • Helping to implement social policies, community development and self-help programmes through the application of practical experience, research and negotiation.

Career snapshot for Community Support Worker

  • The average age of working Community Support Workers is 41.
  • 11.40% of Community Support Workers are male.
  • 69.30% of Community Support Workers work full-time and on average they work around 35.5 hours per week.
  • With A Bachelor Degree or higher, Community Support Workers get paid $1,364 per week Before Tax.
  • Unemployment levels are average.
  • In 2015 records showed 28,300 employed Community Support Workers.
  • The projected growth of the profession is estimated to be very strong with employment numbers around 34,700 by 2020.
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