Certificate III in Community Services (WA only)

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Industry Skills Training
  • Awarded by

    Industry Skills Training (RTO: 40486)

  • Qualification

    Certificate III

  • Study Mode

    On campus

  • Payment Options

    Payment planUpfront payment

  • Duration

    Enquire now for course duration

  • Start Date

    Enquire now for upcoming start dates

  • Location


  • Course Fee

    Price may vary

  • Career Outcomes

    Assistant Community Services Worker | Community Worker | Community Care Worker | Community Support Worker | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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  • In a Nutshell

    Please note - this course is available to Western Australian residents only.

    If you possess great empathy skills and are passionate about your community and well-being of others, then this nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training could be the right step for you.

    This qualification is designed for entry level community service workers and will equip you with all the necessary skills and knowledge required to commence a rewarding career based on supporting individuals through the provision of person-centred community services. Through this course you will learn essential skills such as how to respond to client needs and provide individualised support, how to work and communicate in health and community services, how to recognise and respond to crisis situations and how to facilitate the interests and rights of clients.

    Aside from fully enabling you to work in entry-level community service jobs, this course is also a great gateway for further education that would allow you to work in more specialised services such as disability care or aged care.

    Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

  • What You'll Need to Get In

    There are no formal academic entry requirements for this course.

    Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

  • Subject Breakdown

    While completing the Certificate III in Community Services (CHC32015) from Industry Skills Training, you may study subject from the following list (12 units total):

    Core units:

    • CHCCCS016 - Respond to client needs
    • CHCCOM005 - Communicate and work in health or community services
    • CHCDIV001 - Work with diverse people
    • LTWHS002 - Follow safe work practices for direct client care
    • HLTWHS006 - Manage personal stressors in the work environment

    Elective units:

    • CHCADV001 - Facilitate the interests and rights of clients
    • BSBITU211 - Produce digital text documents
    • CHCCCS019 - Recognise and respond to crisis situations
    • CHCCDE003 - Work within a community development framework
    • CHCCOM001 - Provide first point of contact
    • CHCCCS015 - Provide individualised support
    • CHCPRP001 - Develop and maintain networks and collaborative partnerships
  • Why Industry Skills Training?

    Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

    Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

    Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

    IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.

    They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.

  • Campus locations

    This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

  • Where will this course take you?

    On completion of this course, you will gain a nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training.

    This qualification will have given you all the necessary skills and knowledge to perform confidently in entry-level community service and individual support positions at a range of community services organisations. At this level, work you undertake will take place under direct or indirect supervision of more senior community workers. This course also offers a great pathway to further education if you are interested in more specialised positions within the community services industry.

  • Career Outcomes

  • Let's talk price

    Industry Skills Training offers a number of payment options to suit you commitments and lifestyle. You can either:

    • Pay the full amount up front;
    • Pay course fees by installment; OR
    • Present a signed authority from a third party to invoice that third party for the students fees and charges.

    This course is conducted under the Jobs and Skills WA scheme and government funding is available for eligible students.

    Course fees:

    • Student Tuition Non-Concession rate (Priority Industry Training program)*: $899.10
    • Student Tuition Concession rate (Priority Industry Training or Work Readiness program)*: $266.40


    • The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
    • For Secondary school-aged persons not enrolled at school, the maximum course fee chargeable in 2022 is $420. The maximum is the total fee for all courses the student is enrolled in.
    • Secondary school aged person means a person who has reached 15 years of age but has not reached the end of the calendar year in which their compulsory education period expires, as defined in the School Education Act 1999. In 2022, these persons will be born on or after 1 July 2003.


    Participants are able to access mainstream training under the Jobs & Skills Priority Industry Training (PIT) and Participation – Work Readiness program and must meet the following requirements:

    • Primary place of residence to be in WA,
    • No longer attending secondary school
    • Holders of a subclass 309, 444, 785, 790, 820 or 826 visa;
    • Secondary holders of a temporary visa of subclass 457; or
    • holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790
    • An Australian citizen or a permanent visa holder.

    In addition, Jobs & Skills Participation – Work Readiness program participants must meet further requirements:

    • Unemployed or underemployed & have a written referral from an Approved Participation Referral Agent
    • If self -referred, referred by another agency; or
    • Must hold a health care card or pension card.

    Please enquire to discuss your eligibility.



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