Business Management

Crestcom Supervisor Training

Career Outcomes

Line Manager

Supervisor

Team Leader

View All

Study Mode

Online

Awarded by

Crestcom ANZ

Qualification

Short Courses

Course Fee

$2,995

Duration

6 months

Start Date

Enquire now for upcoming start dates

Payment Option

Fee For Service

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why Crestcom ANZ ?

Where will this course take you?

Career outcomes

Let's talk price

In a Nutshell

Crestcom Supervisor Program, offered by Crestcom ANZ, is a six-module leadership development program for emerging leaders, individual contributors, and new or experienced supervisors. Each module features a subject matter expert. Together they build six core management competencies: managing self, time, teams, decisions, customers and relationships.

Participants learn practical strategies to improve performance, enhance their leadership presence and create an environment where people can reach their full potential. Topics include time management, emotional intelligence, decision-making, conflict resolution, customer engagement and managing personality styles. The program suits people stepping into a supervisory role for the first time, as well as those sharpening existing management skills. Enquire to learn more.

What You'll Need to Get In

Enquire to confirm suitability.

Subject Breakdown

In this Crestcom Supervisor Program, the modules you may study include:

Managing Time: Managing Time for Maximum Results
Managing Self: Leadership Influence Through Emotional Intelligence
Managing Decisions: How Leaders Shape Decisions
Managing Relationships: Conflict Resolution Techniques
Managing Customers: Captivate Your Customer
Managing Teams: Techniques for Managing Personality Styles

Why Crestcom ANZ ?

Crestcom ANZ delivers Crestcom’s leadership development programs in Australia and New Zealand. It is operated by Dynamic Leadership Programs Australia (DLPA), the exclusive Crestcom partner in the region. Crestcom has more than 35 years of experience across over 60 countries and has worked with more than 30,000 clients. Its programs focus on turning managers into more effective leaders through structured, interactive training, for businesses ranging from small firms to large enterprises. In Australia, programs are available in every state and territory, in person or online.

The flagship offering is the Crestcom LEADER program, a 12-month interactive course that covers 24 leadership topics. Sessions run in person or virtually, and participants take part in hands-on exercises, role-play simulations and group discussions. Participants build action plans and attend monthly accountability sessions with their peers and facilitators. For those who want to go further, Crestcom LEADER+ offers advanced quarterly group coaching. A shorter six-month program, Crestcom Supervisor, is also available for new and emerging leaders.

Participants track their action plans and progress through Crestcom’s online learning portal. Content is developed with more than 50 global subject matter experts, across topics such as communication, change management and ethical decision-making. Crestcom International has been named a Top 20 Leadership Training Company by Training Industry in 2023, 2024, 2025 and 2026. It has also won International Stevie Awards, including a Silver Stevie in the Company of the Year category.

Where will this course take you?

This course is designed to build practical skills and confidence in leadership and supervisory management.

The Crestcom Supervisor Program builds six core management competencies across six modules, each featuring a subject matter expert. Participants learn practical techniques in time management, conflict resolution, customer engagement, emotional intelligence, decision-making and managing personality styles. The program suits emerging leaders, individual contributors and new or experienced supervisors.

Participants may use these skills to take on or grow within supervisory and team leadership roles across a range of industries. Skills such as emotional intelligence, conflict resolution and decision-making transfer across sectors where people management matters. Career progression depends on individual experience and organisational opportunities.

This is a professional development program and not a nationally recognised qualification.