WHAT IS A CUSTOMER SERVICE ADVISOR?

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What do I need to study to become a Customer Service Advisor?

BSB30120

Certificate III in Business (Customer Engagement)

Use your natural communication skills and become a star customer engagement officer with this BSB30120 Certificate III in Business (Customer Engagement) qualification from Open Colleges.

Online

Administration Assistant | Administration Supervisor

Price may vary

12 months self-paced

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Graduate Certificate in Customer Success Management

Learn best-practice skills to maximise your customer-facing work with this online Graduate Certificate in Customer Success Management course from RMIT Online.

Online

Customer Service Manager | Customer Analyst

Price may vary

12 months part-time or six months full-time

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