SIR30216

Certificate III in Retail

This course is currently not taking any further enquiries due to the high volume it has already experienced and the provider needs time to get back to everyone. But don't worry, it should be back soon!

  • Awarded by

    Open Colleges (RTO: 90796)

  • Qualification

    Certificate III

  • Study Mode

    Online

  • Payment Options

    Payment planUpfront payment

  • Duration

    Self-paced: maximum of 12 months

  • Start Date

    Enquire now for upcoming start dates

  • Course Fee

    Price may vary

  • Career Outcomes

    Retail Cosmetic Assistant | Sales Manager | Sales Assistant | Retail Manager | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

  • In a Nutshell

    If you're organised, productive and a real people-person, then maybe a career in retail is what you're looking for? This SIR30216 Certificate III in Retail qualification from Open Colleges will give you all the skills and knowledge needed to start performing competently in one of many roles in the retail sector.

    By learning how to engage the customer, build customer relationships and loyalty, work effectively in a service environment, organise and maintain a store environment, supervise and support team members and identify and respond to store security risks, you'll become a valuable team member of any effective retail operation. This course is delivered 100% online to allow you to manage studying without impacting your lifestyle, so enrol today and let your retail career take off.

    PLEASE NOTE - Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

  • What You'll Need to Get In

    There are mandatory entry requirements for enrolling in this course.

    It is recommended that students:

    • Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol)  
    • Have access to a modern computer with video / audio playback capabilities and high-speed internet  
    • Have access to Microsoft Office or equivalent  
    • Have basic computing skills, including ability to make a short video  
    • Have access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone.
  • Subject Breakdown

    While completing this course, you will cover the following essential areas:

    • Build customer relationships and loyalty
    • Engage the customer
    • Sell to the retail customer
    • Assist with customer difficulties
    • Organise and maintain the store environment
    • Work with diverse people
    • Work effectively in a team
    • Work effectively in a service environment
    • Advise on products and services
    • Purchase goods and services
    • Identify and respond to security risks
    • Contribute to workplace health and safety
    • Maintain personal health and wellbeing
  • Why Open Colleges?

    RTO 90796
    Open Colleges has been helping Australians realise their potential for over 125 years, and they're now one of Australia's leaders in online education. In the last decade alone, they've helped over 450,000 students gain the skills to launch, change or take the next step in their careers.

    When you study with OC, you’ll graduate with a nationally recognised qualification that’ll help you find work across Australia. Their nationally recognised courses are designed by vocational experts, and you’ll learn job-ready skills from industry specialists.

    Online learning is all about flexibility, so they’ve designed their learning platform to be as flexible as possible. It’s available 24 hours a day, 7 days a week, so you can access it anytime you want. It’s designed to work around your lifestyle, not the other way around, so you can easily fit your study in with your other commitments.

    The common misconception is that studying online means that you’re studying alone, but at Open Colleges, they take great pride in the superior support provided to their students. They make it easy for you to get support when you need it with their student support team available Monday to Friday via email, phone and Live Chat and on the weekends, via Live Chat (when available). They’re here, in tandem with trainers and assessors, to make sure you’re supported the whole way through your course, from the time you enrol right through to your graduation.

  • STUDENT TESTIMONIALS

    All student testimonials for Open Colleges

    "Because it’s so flexible, it was easy for me to do it. I’ll be in the middle of an assignment and I can just pause it if my son is asking for lunch. I’ll quickly make him lunch or get a drink and I can just open it back up and go straight back into it to continue. The trainers have been great. They really try to get back to you on time and make sure they give you the best possible answers. They always seem to come back with a quick response."

    Emma Christian-Hayes , Certificate IV in Allied Health specialising in Physiotherapy

    "It’s given me a different mindset. I used to think you’d go out and do a job, like mechanics, for years and that you’d just get the qualification after years on the job. But with this, you can study for a couple of months and then you can go out into the world fully qualified and ready for the job and just go for it."

    Amy Stephenson , Certificate III in Accounts Administration

    "I think the Open Colleges model is particularly good because you’re not tied down to due dates, you just have as much time as you need. You have people to get in touch with if you’re having trouble. I’ve actually had emails back at 10pm at night from my teacher. I’ve been sitting here and I’ve shot one off and they’ve got right back to me within that hour. You don’t get that anywhere."

    Marcia Lindsay , Diploma of Hospitality

    "I am a farmer and I run a family farm with my husband. I was given the opportunity to study any course I wanted that would help our business, and that may help me earn some money off the land, so I chose to learn bookkeeping. The course is so useful and beneficial for our farm. It’s great to learn how to set journals out so our accountant can do the BAS and income tax, without them being all over the place."

    Robyn Hundy , Certificate IV in Bookkeeping

    "My job is probably best described as a medical equipment specialist. I educate and train people in the use of CT scanners onsite. Getting the skills to use in trainings, to substantiate the work I do is very valuable. The course has changed my work and the way I approach training courses. It’s made me more confident and I’ll be better at my job."

    Melinda Wheeler , Certificate IV in Training and Assessment
  • Where will this course take you?

    On completion of this course, you will be awarded the SIR30216 Certificate III in Retail qualification from Open Colleges. During the course you will have gained all the skills and confidence you need to become a start performer in any retail team across a myriad of industry sectors.

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  • Career Outcomes

    Wondering where a career in retail could take you? Potential job outcomes may include: Store Manager, Department Manager, Senior Sales Assistant, Team Leader, Customer Service Supervisor.

  • Let's talk price

    Open Colleges offers flexible payment models to help make studying more affordable.

    Choose to pay in full and save 10% on course fees, or opt for a 50/50 plan where you can pay half of your fees upfront and the balance as a payment plan. For extra flexibility there is also the Zip Money payment plan.

    Zip Money payment plan - Open Colleges can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you're enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

    Open Colleges payment plans are interest free!

    Enquire now to find out about other payment plans that can work for you.

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