Community Services

Diploma of Community Services (Case Management)

CHC52021

Career Outcomes

Case Management Supervisor

Case Manager

Community Services Case Manager

Community Services Manager

Community Support Worker

Community Worker

View All

Study Mode

Online

Awarded by

Upskilled

Qualification

Diploma

Course Fee

Price may vary

Duration

Up to 24 months

Start Date

Enquire now for upcoming start dates

Payment Option

Payment plan

Upfront payment

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why Upskilled ?

Where will this course take you?

Career outcomes

Let's talk price

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The CHC52021 Diploma of Community Services (Case Management) offered by Upskilled is designed to equip individuals with the essential skills and knowledge required to effectively support clients in various community service settings. This course covers key learning areas such as case management processes, client advocacy, and the development of service delivery plans. Participants will gain insights into the complexities of community services, including the importance of cultural competence and ethical practice in supporting diverse populations.

Throughout the course, learners will engage in practical scenarios that enhance their problem-solving abilities and critical thinking skills, preparing them for real-world challenges in the field. The curriculum also emphasises the significance of collaboration with other professionals and stakeholders to ensure comprehensive support for clients. By the end of the program, graduates will be well-prepared to take on roles that require a deep understanding of community needs and the ability to implement effective case management strategies.

Enquire to learn more about how the CHC52021 Diploma of Community Services (Case Management) can help you advance your career in the community services sector.

What You'll Need to Get In

While there are no formal educational requirements for this course, we recommend that students should:

Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12;
Have access to a modern computer with high-speed internet;
Have access to a device with audio/video recording and playback capabilities;
Have basic computing skills, including the ability to make and upload short videos.

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Subject Breakdown

While completing the CHC52021 Diploma of Community Services (Case Management) qualification from Upskilled, you will cover the following subjects:

CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 – Manage legal and ethical compliance
CHCCCS004 – Assess co-existing needs
CHCPRP003 – Reflect on and improve own professional practice
CHCCCS007 – Develop and implement service programs
CHCCCS019 – Recognise and respond to crisis situations
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCDEV005 – Analyse impacts of sociological factors on people in community work and services
CHCCSM013 – Facilitate and review case management
HLTWHS003 – Maintain work health and safety
CHCMHS013 – Implement trauma informed care
CHCMHS005 – Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCPRT025 – Identify and report children and young people at risk
CHCCSM009 – Facilitate goal directed planning
HLTWHS006 – Manage personal stressors in the work environment
CHCCSM014 – Provide case management supervision
CHCCSM010 – Implement case management practice
CHCCSM012 – Coordinate complex case requirements

Why Upskilled ?

Upskilled is a government-approved training organisation (RTO number 40374) dedicated to providing high-quality online vocational education and training solutions. With a focus on flexibility, Upskilled offers a diverse range of courses in IT, Business, and Community Services, allowing over 30,000 students to successfully graduate and achieve their career aspirations. All courses are delivered entirely online through the user-friendly MyUpskilled platform, making it easy for individuals to balance their studies with work and personal commitments.

Committed to delivering industry-relevant education, Upskilled collaborates with leading experts and organisations, including AWS Academy and the Australian Human Resources Institute. This ensures that course content is not only insightful but also aligned with current industry standards. Their online learning hub further supports students by providing resources to manage study loads, finances, and job-seeking efforts, empowering them to take confident steps towards their professional goals.

Where will this course take you?

On successful completion of this course, you will gain a nationally recognised CHC52021 Diploma of Community Services (Case Management) qualification from Upskilled. You will be fully prepared to enter the world of community services and start performing to your best in any of the myriad of case management roles available nationally.

Career Outcomes

Let's talk price

Full cost for this course is $5,200. Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1 – Save up to 30% when you pay upfront

Total course cost: $3,680 (down from $5,200)

Option 2 – Use a flexible payment plan

No Set-up Fee. Get started for just $67 per week (paid fortnightly or monthly). Terms and conditions apply. Enquire now to find out more.

Find out if this course is right for you

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Get a free course eBrochure

Complete the form and we’ll email you a free PDF course brochure.