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What do I need to study to become an Operations Manager?


Get the skills to own and operate your very own business with the online Certificate IV in Small Business Management (BSB42518) from Upskilled. 

MCI Institute

The Double Diploma of Business and Leadership & Management (BSB50215 & BSB51915) is a dual qualification offering practical training to enhance students' leadership abilities, business acumen and job prospects.

BSB50215 & BSB51915

Double Diploma of Business and Leadership & Management

The Double Diploma of Business and Leadership & Management (BSB50215 & BSB51915) is a dual qualification offering practical training to enhance students' leadership abilities, business acumen and job prospects.
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Edith Cowan University

Strengthen your leadership and management skills to help you stand out from the competition with this Graduate Certificate of Business from Edith Cowan University.

Edith Cowan University

Expand your business skills and management knowledge for improved professional opportunities with this Graduate Diploma of Business from Edith Cowan University.

College Australia

Build competitive new skills to accelerate your leadership career with this online Graduate Diploma of Strategic Leadership (BSB80215) course.

Australian Institute of Business

Build stand-out skills in strategic leadership and management with this internationally recognised online Master of Business Administration course from the Australian Institute of Business. 


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What is an Operations Manager?

While Operations Managers hold a crucial role in an organisation, the precise duties of the position vary depending on the nature of the company, although a comprehensive range of interpersonal and business related skills are required in order to excel.

As well as organising the day-to-day activities of a business, the Operations Manager is also responsible for overseeing multiple departments, from production and development to human resources and accounts. They manage quality assurance, oversee hiring and training, monitor and analyse processes and develop strategies to improve productivity and efficiency.

An Operations Manager is charged with ensuring that an organisation is running as well as it possibly can, they achieve this through long term planning, reviewing and fine-tuning operational systems, improving information flow, managing support services and driving performance initiatives and incentives.

What do Operations Managers do?

  • Creating policies and implementing objectives for a business or organisation.
  • Outlining company standards and maintaining consistent management and direction.
  • Generating reports, forecasts and budget outlines for presentation to executives and governing bodies.
  • Managing the hiring and performance review of employees.
  • Authorising and maintaining systems developed to maximise profit, achieve objectives and improve efficiency.
  • Reporting to department heads and management on methods of operation, finance and sales, equipment requirements and human resources.
  • Endorsing funding for major policy and program execution
  • Representing the company or organisation at official occasions, conventions, seminars and in public hearings or negotiations.
  • Continually appraising situations and responding to changes by altering operational processes and issuing instructions and directives to staff.

Career snapshot for Operations Manager

  • The average age of working Operations Managers is 48.
  • 71.80% of Operations Managers are male.
  • 91.10% of Operations Managers work full-time and on average they work around 46.3 hours per week.
  • With A Bachelor Degree or higher, Operations Managers get paid $2,250 per week Before Tax.
  • Unemployment levels are average.
  • In 2015 records showed 51,200 employed Operations Managers.
  • The projected growth of the profession is estimated to be strong with employment numbers around 59,100 by 2020.