WHAT IS AN ICT HELP DESK OFFICER?

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What do I need to study to become an ICT Help Desk Officer?

Australian Institute of ICT

The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from AIICT provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting are more important than ever. And they are in demand.

ICT40120

Certificate IV in Information Technology (Systems Administration Support)

The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from AIICT provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting are more important than ever. And they are in demand.

Online

Help Desk Officer | Help Desk Assistant

Price may vary

15 months

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