WHAT IS AN ICT HELP DESK OFFICER?

This Certificate III in Information Technology (ICT30120) qualification from the Australian Institute of ICT will give you all the necessary skills and knowledge to start a successful IT career in any industry sector.

The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from AIICT provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting are more important than ever. And they are in demand.