What do I need to study to become a Help Desk Assistant?
Australian Institute of ICT
If you want to develop in-demand skills such as networking and cybersecurity, suitable for a wide range of roles in IT, then the Certificate IV in Information Technology (ICT40120) from AIICT could be the ideal starting point.
With a Diploma of Applied Information Technology, you can gain the skills and knowledge you need for entry-level positions in the IT industry with just one year of full-time study.