What do I need to study to become a Help Desk Assistant?
Australian Institute of ICT
If you want to develop in-demand skills such as networking and cybersecurity, suitable for a wide range of roles in IT, then the Certificate IV in Information Technology (Networking) (ICT40120) from AIICT could be the ideal starting point.
The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from AIICT provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting are more important than ever. And they are in demand.
With a Diploma of Applied Information Technology, you can gain the skills and knowledge you need for entry-level positions in the IT industry with just one year of full-time study.
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