Academy Xi

Service Designers aim to create seamless and efficient service experiences. They holistically look at multichannel customer interactions with your brand. This also involves organising behind-the-scenes resources that enable your service to be delivered – your employees, processes and systems.

This intensive, 100% online Service Design: Elevate course from Academy Xi prepares students to understand, refine and create services, and deliver a thoughtful brand experience. You’ll learn how to use essential service design methods, tools and techniques to create a new service experience, or improve an existing one. You’ll also learn how to conduct industry research; create customer journeys, experience maps and service blueprints; and develop effective and powerful pitches and presentations.

Each week focuses on new techniques and tools that can be applied in existing positions or used to begin a new career. You will complete a portfolio project, gain real-world experience and emerge ready to apply service design principles across a range of industries and disciplines.

This Service Design: Elevate course is ideal for professionals including but not limited to:

• Anyone working in a service-oriented role like customer service, financial services, public service, etc. who wants to make better use of their organisation’s resources and improve service delivery
• Professionals working in adjacent disciplines like UX, CX or Business Design and looking to expand their skill set and boost career prospects
• Entrepreneurs and small business owners who want to set their business apart by offering exceptional service delivery
• Anyone who wants to learn practical Service Design skills that they can apply right away

 

This Product Management: Elevate course from Academy Xi helps students develop the strategic mindset needed for successful physical and digital product management.

Complement your existing professional expertise and boost your career with in-demand skills in Product Management.

Product Managers are amongst the highest paid roles in the tech industry. Integral to an organisation’s success, the demand for skilled Product Managers is exponential, with thousands of roles available in any given month.

This online course will equip you with the latest frameworks and techniques so you can be a strong all-rounder, able to understand users and market, define and articulate a product vision, simplify and prioritise the design phase, execute and optimise the launch and its results.

Studying part-time for 10 weeks, you’ll learn the analytical skills, optimisation techniques and data analysis testing that helps you to know and understand customers better. You’ll discover how to drive the vision for products, increase revenue, and lead and negotiate strategic discussions.

By the time you’ve completed the course, you’ll have a thorough understanding of product management, including how to launch, test and build a successful and financially viable product and accompanying business model.

This course is ideal for:

• Anyone looking to enrich their career in a mentor-led course, with convenient live video sessions, held after working hours
• Anyone looking for a practical course where they can develop a project/portfolio, delivered to scheduled deadlines and in line with industry-standards

If you have a knack for visual expression and are looking to get into UX and UI design, or are already a designer looking to boost your existing professional expertise with in-demand skills in User Experience Design (UX), User Interface Design (UI), Design Thinking and Human-Centred processes, then this UX UI Design: Elevate course form Academy Xi could be ideal for you.

The demand for UX UI Designers is booming across all industries, with an expected market growth of 18.9 % by 2024, and this is an ideal opportunity to get into the industry. This online course will equip you with a solid toolkit of UX Design frameworks, and introduce you to UI Design concepts, so you can craft useful, usable, and slick digital products.

This course is ideal for:

• Anyone looking for a mentor-led course with in-depth coverage of UX Design and an introduction to UI Design
• Anyone looking for a practical online course where they can develop a project/portfolio to scheduled deadlines and in line with industry-standards
• Students who want the convenience and flexibility of online learning delivery, with the benefits of regular support in live video sessions

This course is delivered 100% online with full support from Academy Xi’s training staff, and is completely self paced – you will need to invest 60-80 hours over a six month period.

You will also get access to an exclusive Digital Skills Masterclass webinar program to learn critical digital skills from industry experts, grow your network and get advice from graduates now working in the field.

Build contemporary, in-demand skills and give your career a major boost with this UX UI Design: Transform course from Academy Xi.

 

Are you detail-oriented, love logical problem solving and have an interest in tech? Then Academy Xi’s Software Engineering: Transform qualification could be a gateway to an exciting career in software engineering.

This course is delivered 100% online with full support from Academy Xi’s training staff and unlimited one-on-one tuition, requires about 20-15 hours of study per week and can be completed in 10 months.

You’ll graduate:

• Job ready
• Mentor & cohort supported (unlimited 1:1 mentoring from industry experts)
• With a job guarantee and career support
• With a final project industry showcase
• With an industry recognised certificate

If you’re looking to grow your skill set in graphic design and stand out professionally, this course offers your first career step! Study the Graphic Design: Elevate course from Academy Xi and get equipped with the concepts, mindset, and practical experience required to design slick visual assets and thrive in this rewarding field.

Available 100% online for you to study at your own pace and convenience, this course is designed for students seeking to understand the core concepts, techniques, and tools of graphic design. Study the core principles of design, understand the application of human-centered design, build a toolkit of practical techniques to convey visual messages, design collateral that cuts through, and drive innovative visual communication through experimentation and testing. You’ll complete this course with practical new skills and an industry-standard portfolio of your work – all from the comfort of your own home.

Companies across all industries are constantly on the hunt for people with Graphic Design skills to help them craft innovative assets that build brand differentiation and elicit emotional connections with target audiences. Give yourself an edge over the rest with the Graphic Design: Elevate course from Academy Xi.

You will need to invest 60-80 hours over a six-month period and will also get access to an exclusive Digital Skills Masterclass webinar program to learn critical digital skills from industry experts, grow your network and get advice from graduates now working in the field.

 

 

 

Whether you’re interested in commencing a career in product management, or are already a product management veteran looking to sharpen your skills, this Product Management: Transform qualification from Academy Xi could be just what you’re looking for.

Designed in conjunction with experts from Accenture, MYOB, PwC and Deloitte, this course will help you get all the job-ready skills needed for an exciting new career in product management and marketing. You will cover all the essential areas of the product management cycle, from identifying opportunities and developing a product vision & strategy, to project management, product development strategy and product marketing. By the end of the course you will be fully prepared to start performing confidently in one of many product development, management and marketing roles available nationally.

This course is delivered 100% online with full support from Academy Xi’s training staff and unlimited one-on-one tuition, and can be completed in 24 weeks with around 15 hours of study per week.

You’ll graduate:

• Job ready
• Mentor & cohort supported (unlimited 1:1 mentoring from industry experts)
• With a job guarantee and career support
• With an industry recognised certificate

If you’re looking for a way to get into programming, or are already an experienced programmer looking to improve your front-end development skills, then this Front-End Web Development: Transform course from Academy Xi could be just what you’re looking for.

This comprehensive online program is designed to provide you with a comprehensive range of theoretical and practical skills necessary to excel as a versatile Front-End Web Developer. You’ll learn about essential fields such as programming fundamentals, JavaScript and building with React, and you will complete two real world projects that will allow you to put your newly acquired skills to practical use. By the end of the course you will become a confident and competent front-end developer ready to take on a variety of programming roles.

This course is delivered 100% online with full support from Academy Xi’s training staff, and can be completed in 18 weeks with around 20 hours of study per week.

 

The shift of the economy into the digital domain has brought about a massive increase in demand for trained Cyber Security professionals globally. If you have a knack for technology and would like to purse a career in this exciting and growing sector, then this Cyber Security for Analysts: Transform course from Academy Xi could be just the thing for you.

This industry-designed online program will provide you with a comprehensive range of theoretical and practical skills necessary to become a proficient Cyber Security professional. After covering the basics of working with Kali Linux, Python, and Wireshark, you will cover all the essential security modules such as foundational Cyber Security skills, intermediate Cyber Security skills and Grey Hat Hacking, followed by a capstone project which allows you to gain practical experience in solving real world digital security issues.

This course is delivered 100% online with full support from Academy Xi’s training staff and unlimited one-on-one tutoring, and can be completed in 10 months with around 15-20 hours of study per week.

You’ll graduate:

• Job ready
• Mentor & cohort supported (unlimited 1:1 mentoring from industry experts)
• With a final project industry showcase
• With a job guarantee and career support
• With an industry recognised certificate

In order to compete in the modern market, businesses have to get the best insights from the incoming data streams in order to optimise efficiency and effectiveness of business processes and customer interactions, and this has brought about an explosion in demand for trained data analysts. If you have a talent for connecting the dots and are looking for a rewarding career, then this Data Analytics: Transform course from Academy Xi could be an ideal step to take.

This rigorous online program is designed to furnish you with a comprehensive set of theoretical and practical skills essential for becoming a proficient and well-rounded Data Analyst. You will cover essential topics such as Python fundamentals & descriptive statistics; loading, cleaning, and visualising data for exploration; and regression modelling and by the end of the course you will be able to confidently step into one of many different analyst roles available across all sectors.

This course is delivered 100% online with full support from Academy Xi’s training staff and unlimited one-on-one tutoring, and can be completed in 15 weeks with around 15-20 hours of study per week.

You’ll graduate:

• Job ready
• Mentor & cohort supported (unlimited 1:1 mentoring from industry experts)
• With a final project industry showcase
• With a job guarantee and career support
• With an industry recognised certificate