Diploma of Community Services (WA only)

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Industry Skills Training
  • Awarded by

    Industry Skills Training (RTO: 40486)

  • Qualification


  • Study Mode

    On campus

  • Payment Options

    Payment planUpfront payment

  • Duration

    Enquire now for course duration

  • Start Date

    Enquire now for upcoming start dates

  • Location


  • Course Fee

    Price may vary

  • Career Outcomes

    Community Development Officer | Community Worker | Youth Worker | Case Manager | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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  • In a Nutshell

    Please note - this course is available to Western Australian residents only.

    If you are looking for a career that utilises your great communication and interpersonal skills as well as your desire to help others in the community, then this CHC52021 Diploma of Community Services qualification from Industry Skills Training could be a great career step. This qualification is also ideal for people already working in the community services sector who wish to expand their knowledge in the field and further their career.

    The course will teach you essential skills required for holding positions involved in community services, case management and social housing that focus on management, coordination and delivery of person-centred services to individuals, groups and various communities.

    By acquiring skills such as facilitating workplace debriefing and support processes, managing legal and ethical compliance, assessing and promoting social, emotional and physical well-being, providing advocacy and representation services and development and facilitation of all aspects of case management, you will be able to confidently perform in a range of community services positions across a broad spectrum of organisations.

    This qualification will also enable you to work autonomously under broad directions from senior management, as well as to oversee the work of junior staff members.

    There is a minimum work placement component of 100 hours.

    Note: This course is available through the Jobs & Skills WA Priority Industry Training and Lower Fees, Local Skills programs. A government funded discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

  • What You'll Need to Get In

    There are no formal academic entry requirements for this course.

    Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

  • Subject Breakdown

    When obtaining the CHC52021 Community Services qualification from Industry Skills Training, you may study the following subjects (total of 16 units):

    Core units:

    • CHCCCS007 - Develop and implement service programs 
    • CHCCCS019 - Recognise and respond to crisis programs 
    • CHCDEV005 - Analyse impacts of sociological factors on people in community work and services 
    • CHCCSM013 - Facilitate and review case management 
    • CHCLEG003 - Manage legal and ethical compliance 
    • CHCMGT005 - Facilitate workplace debriefing and support processes 
    • CHCPRP003 - Reflect on and improve own professional practice 
    • CHCDFV001 - Recognise and respond appropriately to domestic and family violence 
    • CHCCCS004 - Assess co-existing needs 
    • CHCDIV001 - Work with diverse people 
    • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety 
    • HLTWHS003 - Maintain work health and safety 

    Elective units:

    • CHCCOM003 - Develop workplace communication strategies 
    • BSBPEF401 - Manage personal health and wellbeing 
    • CHCCSL001 - Establish and confirm the counselling relationship 
    • CHCADV002 - Provide advocacy and representation services 
    • CHCPRP001 - Develop and maintain networks and collaborative partnerships 
    • CHCMHS001 - Work with people with mental health issues 
    • CHCMHS011 - Assess and promote social, emotional and physical wellbeing 
    • CHCDIS017 - Facilitate community participation and social inclusion 
  • Why Industry Skills Training?

    Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

    Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

    Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

    IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.

    They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.

  • Campus locations

    This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

  • Where will this course take you?

    On completion of this course, you will gain a nationally recognised CHC52021 Diploma in Community Services qualification from Industry Skills Training.

    This qualification will give you the contemporary skills and knowledge, as well as confidence to become an excellent performer across a range of roles in the community services sector. You will be able to competently engage in case management, social care and support and social housing roles across a large number of government, not-for-profit and private organisations involved in providing community social care. 

  • Career Outcomes

  • Let's talk price

    Industry Skills Training offers a number of payment options to suit you commitments and lifestyle. You can either:

    • Pay the full amount up front;
    • Pay course fees by installment; OR
    • Present a signed authority from a third party to invoice that third party for the students fees and charges.

    This course is conducted under the Jobs and Skills WA scheme and government funding is available for students eligible for Jobs and Skills WA Priority Industry Training and Local Skills, Lower Fees programs.

    Course fees:

    • Student Tuition Non-Concession rate (Priority Industry Training/Lower Fees, Local Skills programs)*: $1,200.00
    • Student Tuition Concession rate (Priority Industry Training program)*: $400.00


    • The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
    • For Secondary school-aged persons not enrolled at school, the maximum course fee chargeable in 2022 is $420. The maximum is the total fee for all courses the student is enrolled in.
    • Secondary school aged person means a person who has reached 15 years of age but has not reached the end of the calendar year in which their compulsory education period expires, as defined in the School Education Act 1999. In 2022, these persons will be born on or after 1 July 2003.


    Participants are able to access mainstream training under the Jobs & Skills Priority Industry Training (PIT) and Participation – Work Readiness program and must meet the following requirements:

    • Primary place of residence to be in WA,
    • No longer attending secondary school
    • Holders of a sub-class 309, 444, 785, 790, 820 or 826 visa;
    • Secondary holders of a temporary visa of sub-class 457; or
    • holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790
    • An Australian citizen or a permanent visa holder.

    In addition, Jobs & Skills Participation – Work Readiness program participants must meet further requirements:

    • Unemployed or underemployed & have a written referral from an Approved Participation Referral Agent
    • If self -referred, referred by another agency; or
    • Must hold a health care card or pension card.

    Please enquire to discuss your eligibility.


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