Diploma of Community Services (Case Management)

Want more course info?

Enquire Now
Enquire Now
GROW Training Group
  • Awarded by

    GROW Training Group (RTO: 45109)

  • Qualification


  • Study Mode


  • Payment Options

    Payment planUpfront payment

  • Duration

    Maximum of 24 months

  • Start Date

    Study anytime, anywhere!

  • Course Fee

    Price may vary

  • Career Outcomes

    Community Development Officer | Community Wellness Officer | Case Manager | Community Care Worker | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

Enquire Now
  • In a Nutshell

    If you're currently employed in the community services sector and are looking for a way to further your career, then this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group could be the way to go.

    Throughout this course, you will acquire the essential skills to effectively manage, coordinate, and/or deliver person-centered services to individuals, groups, and communities. There are a growing number of career opportunities based around advocacy in areas such as family welfare, community health, employment services, and disability services. Upon successful completion of the Diploma of Community Services, you will be well-prepared and fully qualified for a fulfilling career as a case manager.

    This course also entails 200 hours of supervised work placement which will have to be completed prior to graduation.

    Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

    This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

    Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

  • What You'll Need to Get In

    There are no specific educational requirements for this course.


    Enrolment in the program is for a maximum of 24 months, and students must aim to complete modules by the end of this period, or as a minimum demonstrate ongoing progression towards completion.

    Resources Required
    All students will need a computer, a laptop or a tablet with access to the Internet and a program that can open and edit Word documents.

  • Subject Breakdown

    While completing this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group, you will cover the following subjects:


    • CHCLEG003 - Manage legal and ethical compliance
    • CHCDIV001 - Work with diverse people
    • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
    • HLTWHS003 - Maintain work health and safety
    • CHCCCS004 - Assess Coexisting needs
    • CHCCCS007 - Develop and implement service programs
    • CHCDEV005 - Analyse impacts of sociological factors on people in community work and services
    • CHCCCS019 - Recognise and respond to crisis situations
    • CHCCSM013 - Facilitate and review case management
    • CHCPRP003 - Reflect on and improve own professional practice
    • CHCMGT005 - Facilitate workplace debriefing and support processes
    • CHCDFV001 - Recognise and respond appropriately to domestic and family violence


    • CHCPRP001 - Develop and maintain networks and collaborative partnerships
    • CHCCSM012 - Coordinate complex case requirements
    • CHCCSM014 - Provide case management supervision
    • CHCCSM010 - Implement case management practice
    • CHCMHS001 - Work with people with mental health issues
    • CHCCSM009 - Facilitate goal-directed planning
    • BSBPEF401 - Manage personal health and wellbeing
    • CHCMHS007 - Work effectively in trauma-informed care
  • Why GROW Training Group?

    Since its inception in 2017, GROW Training Group (RTO 45109) has been one of Australia’s premier providers of VET (Vocational Education and Training) courses across several fields including Community Care, Business, Accounting and Bookkeeping, Marketing, Professional and Personal skill development.

    Focused on helping people thrive and grow personally and career-wise, GROW Training Group prides itself on delivering exceptional value, flexible access, and support you can count on.

    GROW’s team is committed to ensuring that students complete their qualifications in the optimum amount of time, and graduate with all the skills and confidence they need to progress in their chosen career fields.
    When you study with Grow you will be provided real-life learning outcomes and job-ready skills supported by a trainer that has extensive experience and expertise in the course content and industry sector to ensure you have a successful learning journey.

    In addition to your trainer, the student services team provides you with ongoing support throughout the course for all administrative functions and any issues you may encounter.

    At GROW, they appreciate learning can be an isolated experience for some
    students. To assist you in communicating with trainers and other students, all students have the option to join the GROW Facebook support group. This group can be a positive experience enabling you to connect with like-minded people, ask questions relating to your course, and build relationships with other students.

    GROW Training Group incorporates a number of different colleges, each specialising in its own field while implementing the group’s approach to education based on honesty, integrity, and value for money.

    GROW Training Group’s colleges include Care Academy (specialising in Community Services, Disability, and Mental Health), Bookkeeping Training Academy (specialising in Accounting and Bookkeeping), and Business Training Academy (specialising in Business, Marketing, and Human Resources), amongst others.

  • Where will this course take you?

    On successful completion of this course you will gain a nationally recognised CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group. You will have the required skills and knowledge to become an effective case manager across a number of community services specialisations such as disability, aged care and youth work.

  • Career Outcomes

  • Let's talk price

    Total cost of this course is $4,580. GROW Training Group offer a number of payment plans to suit your lifestyle:

    • Pay up-front and save $1,080. This involves an up-front payment of $1,500 with the remaining $2,000 being paid through a flexible payment plan;
    • Or pay $50, then repay the remaining $4,530 through a flexible payment plan that suits your needs.

    No government funding available for this course.

Keen to Find Out More?

Fill out this form and a Study Consultant from GROW Training Group will get back to you.


First Name

Last Name


Phone Number


Country of Residence

What is the reason for your enquiry?

Cost of the course Length of the course Location Study mode Career outcomes Start Dates Reputation of the provider Course financing options Other (please specify)

When would you like to start?

pdf iconWe'll email you your FREE Course eBrochure
Click to read our privacy policy
Bot image