Welfare Workers focus on improving the financial, mental and social well-being of their clients. Working with groups, families or individuals, they can help provide a different view on a problem and assist people in accessing resources and developing skills to cope with the challenges of society.
A Welfare Worker helps people recognise, improve and resolve issues and situations that come from the trials of everyday life. They can aid their clients in overcoming problems such as homelessness, unemployment, addiction, abuse and domestic violence, and also offer assistance to those who have suffered trauma or bereavement.
Welfare Workers offer counselling, practical and emotional support, and information on applicable resources such as job search programs, refuges, clinics, and legal aid. They also help clients obtain affordable housing and facilitate access to Centrelink and other government entitlements.