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WHAT IS A HELP DESK OFFICER?

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What do I need to study to become a Help Desk Officer?

ICT40120

Certificate IV in Information Technology (Networking)

If you want to develop in-demand skills such as networking and cybersecurity, suitable for a wide range of roles in IT, then the Certificate IV in Information Technology (Networking) (ICT40120) from Lumify Learn could be the ideal starting point.

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Help Desk Officer | Network Administrator

Price may vary

15 months

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ICT40120

Certificate IV in Information Technology (Systems Administration Support)

The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from Lumify Learn provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting are more important than ever. And they are in demand.

Online

Help Desk Officer | Help Desk Assistant

Price may vary

15 months

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