Office managers are a key component of any business, ensuring the smooth operation of an organisation and its staff. Typically, office managers are experienced administrative staff, who are able to lead a team of other admin staff as well as oversee other typical daily tasks of a business such as human resource paperwork, ordering and payroll. Office managers need excellent interpersonal skills and are able to aptly juggle office politics, easily moving between senior and junior staff. You will need to be have well-developed organisation skills as a lot of your job will rely on your ability to coordinate and multi-task.
Office managers ensure the smooth running of a business by organising and coordinating the administrative tasks. You will need to be a team player, with the ability to command attention and respect, delegating duties to the appropriate people. You will be heavily relied on by the management or executive team and may take on such responsibilities as training, recruitment, budgeting, bookkeeping and overseeing large orders.
An office manager is sometimes dubbed as a “jack of all trades” who can easily oversee or complete a range of different duties and is seen as an invaluable resource. You will need to be an excellent communicator, who can speak with junior to very senior staff members, taking your concerns up the chain and vice versa. Office managers usually have a lot of competing priorities so it is important you can multi-task and organise yourself appropriately.
Usually, office managers come from strong experience in clerical or administration work, but you can also gain this knowledge from specialised courses. It is also recommended you have efficient management skills as you will most likely be leading a team as well as communicating to other managers.
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To land a job as an officer manager, you need to develop a resume to blow their socks off. Create an impressive application by starting with these example resumes and cover letters.
Businesses in Australia are continuing to grow, which means employment opportunities for office managers are also forecasted to continue on the steady, uphill climb.