How to Become an IT Infrastructure Manager: Australian Careers in IT

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Diploma of Information Technology

Start your career in IT with a Diploma of Information Technology course.

This Diploma of Information Technology, awarded by Torrens University Australia, is designed in collaboration with industry to provide you with the knowledge required to get started in the ICT sector. Upon completion, you will be equipped with foundational knowledge in topics such as computer hardware and software, networking and programming, website development and cloud computing. By the end of this course, you will have gained a thorough introduction to IT professional practice.

Master industry-standard programming

Develop proficiency in programming languages such as C++, Python and Java.

Guaranteed pathway entry

Successful completion will guarantee entry into our Bachelor of Information Technology.

Blended, On Campus, Online

NSW, Online, QLD, SA, VIC

ICT Support Officer, ICT Support Technician, IT Consultant, IT Infrastructure Manager, IT Project Manager, Network Administrator, Network Operations Technician, Network Services Administrator, Network Support Officer, Programmer

Price may vary

1 year full time, up to 2 years part time, 6 months accelerated

Bachelor of Information Technology

Start your career in IT with a Bachelor of Information Technology degree awarded by Torrens University Australia.

Learn how to analyse, solve and propose innovative IT solutions. You’ll cover foundational studies in programming, software engineering, network and database systems, and human-centred design, as well as topics in smart industry technologies, enterprise computing and cloud architectures. A choice of elective subjects, including data analytics, artificial intelligence, web development and UX, game programming and cybersecurity, allows you to tailor the course to your interests. You will also have the opportunity to undertake work experience, which lets you apply your learnings and further prepare for entry into the workforce.

This course has been co-developed with industry-leading ICT practitioners and academics, and is structured to align with the guidelines of the Australian Computer Society.

Internships Included

Students are offered the opportunity to work within a technology company as an intern or volunteer at a technology non-profit organisation.

Learn in-demand IT skills

Gain expertise across cloud computing, networking, data science, programming, AI, and IoT at an enterprise level.

Blended, On Campus, Online

NSW, QLD, SA, VIC

Database Support Programmer, Digital Media Programmer, ICT Manager, ICT Support Officer, ICT Support Technician, IT Administrator, IT Consultant, IT Infrastructure Manager, IT Manager, Programmer, Software or Applications Programmer, Web Programmer

Price may vary

3 years full time, 6 years part time

On this page

What is a IT Infrastructure Manager?

What will I do?

What skills do I need?

Resources

What is a IT Infrastructure Manager?

The role of an IT Infrastructure Manager is pivotal in ensuring that an organisation’s technology backbone operates smoothly and efficiently. This career involves overseeing the design, implementation, and maintenance of IT infrastructure, which includes servers, networks, and data storage systems. An IT Infrastructure Manager plays a crucial role in aligning technology with business goals, ensuring that the infrastructure supports the organisation’s strategic objectives while also being scalable and secure.

In this dynamic position, the IT Infrastructure Manager is responsible for a variety of tasks that contribute to the overall health of the IT environment. They lead teams of IT professionals, coordinating efforts to deploy new technologies and manage existing systems. This includes monitoring system performance, troubleshooting issues, and implementing upgrades or changes as necessary. Additionally, they are often involved in budgeting and resource allocation, ensuring that the infrastructure is not only effective but also cost-efficient.

Collaboration is key in this role, as IT Infrastructure Managers work closely with other departments to understand their technology needs and challenges. They often liaise with vendors and service providers to negotiate contracts and ensure that the organisation receives the best possible service and support. Furthermore, they play a vital role in developing and enforcing IT policies and procedures, ensuring compliance with industry standards and regulations.

Overall, a career as an IT Infrastructure Manager is both rewarding and challenging, offering opportunities for professional growth and the chance to make a significant impact on an organisation’s success. With the ever-evolving landscape of technology, those in this role are at the forefront of innovation, helping to shape the future of how businesses operate and thrive in a digital world.

Career snapshots For IT Infrastructure Managers

The role of an IT Infrastructure Manager is crucial in today’s technology-driven landscape, overseeing the design, implementation, and maintenance of an organisation’s IT infrastructure. This position typically attracts individuals with a strong background in IT and project management, making it a rewarding career choice for those with the right skills and experience.

Average Age: Generally, IT Infrastructure Managers are in their mid-30s to mid-40s.
Gender Distribution: The field is predominantly male, though there is a growing emphasis on diversity and inclusion.
Hours per Week: Most IT Infrastructure Managers work around 40-45 hours per week, with some flexibility for project demands.
Average Salary: The average salary for an IT Infrastructure Manager in Australia is approximately $150,000, with variations depending on industry and location.
Unemployment Rate: The unemployment rate in this sector is relatively low, reflecting the high demand for skilled professionals.
Employment Numbers: There are currently around 20,000 individuals employed as IT Infrastructure Managers across Australia.
Projected Growth: The job market for IT Infrastructure Managers is expected to grow by 10% over the next five years, driven by increasing reliance on technology in business operations.

This information highlights the stability and potential for growth in the IT Infrastructure Manager role, making it an attractive career path for those interested in technology and management.

What will I do?

An IT Infrastructure Manager plays a crucial role in ensuring that an organisation’s IT infrastructure is robust, efficient, and secure. This position involves overseeing the planning, implementation, and maintenance of IT systems, including networks, servers, and data storage solutions. The IT Infrastructure Manager collaborates with various teams to align technology with business goals, ensuring that the infrastructure supports the organisation’s operations effectively. With a focus on optimising performance and managing risks, this role is essential for maintaining the technological backbone of any modern enterprise.

Network Management – Overseeing the design, implementation, and maintenance of network systems to ensure reliable connectivity and performance.
Server Administration – Managing server infrastructure, including installation, configuration, and troubleshooting to ensure optimal performance and security.
Data Storage Solutions – Implementing and managing data storage systems to ensure data integrity, availability, and security.
Security Management – Developing and enforcing security policies and procedures to protect the organisation’s IT assets from threats and vulnerabilities.
Disaster Recovery Planning – Creating and maintaining disaster recovery plans to ensure business continuity in the event of a system failure or data loss.
Vendor Management – Collaborating with external vendors and service providers to procure and manage IT resources and services.
Budget Management – Developing and managing budgets for IT infrastructure projects and operations to ensure cost-effectiveness.
Team Leadership – Leading and mentoring IT staff, fostering a collaborative environment to enhance team performance and professional development.
Performance Monitoring – Continuously monitoring IT systems and infrastructure performance to identify areas for improvement and optimisation.
Project Management – Overseeing IT infrastructure projects from conception to completion, ensuring they are delivered on time and within budget.

What skills do I need?

An IT Infrastructure Manager plays a crucial role in ensuring the smooth operation of an organisation’s IT systems and infrastructure. To excel in this position, a blend of technical and managerial skills is essential. Proficiency in network management, server administration, and cloud technologies is vital, as is a solid understanding of cybersecurity principles. Additionally, strong analytical skills are necessary for troubleshooting issues and optimising system performance. Familiarity with ITIL frameworks and project management methodologies can further enhance an individual’s effectiveness in this role.

Beyond technical expertise, effective communication and leadership skills are paramount. An IT Infrastructure Manager must be able to collaborate with various teams, articulate technical concepts to non-technical stakeholders, and lead a team of IT professionals. Strategic thinking is also important, as the manager must align IT infrastructure with the organisation’s goals and anticipate future needs. Continuous learning and adaptability are key traits, given the rapidly evolving nature of technology. By cultivating these skills, aspiring IT Infrastructure Managers can position themselves for success in this dynamic field.

Skills/attributes

Strong understanding of IT infrastructure components, including servers, storage, and networking
Experience with cloud computing and virtualisation technologies
Project management skills to oversee infrastructure projects
Ability to develop and implement IT policies and procedures
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills for team collaboration
Knowledge of cybersecurity principles and practices
Ability to manage budgets and resources effectively
Experience with vendor management and contract negotiations
Leadership skills to guide and motivate IT teams
Adaptability to keep up with emerging technologies and industry trends
Strong organisational skills to manage multiple projects simultaneously

Resources

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How to Become an IT Infrastructure Manager: Australian Careers in IT

What is a IT Infrastructure Manager?

Career snapshots For IT Infrastructure Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes