The key to dealing with difficult behaviors in the workplace is to be prepared. With this Dealing with Difficult Behavior course, you will gain the confidence to maintain composure in the face of difficulty and determine a way forward that recognizes and respects the needs of all parties.
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You'll study alongside like-minded people and strengthen your network.
Australian Institute of Management Education and Training facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?
Designed for anyone who wishes to strengthen their skills in handling challenging situations appropriately and successfully, this course will enable you to effectively deal with difficult behaviors.
In this Dealing With Difficult Behavior course, the subjects you may study include:
AIM (RTO 0049) prides itself on delivering holistic, comprehensive qualifications, that helps you fast-track your career whilst gaining official certification of your skills. Whether you prefer online learning or face-to-face classes, AIM offers both options.
The online virtual campus, MyAIM allows students to work through the online modules at their own pace, connect with other students and receive online learning support from AIM’s Student Support and Coaching Services teams.
This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:
Upon successful completion of this Dealing With Difficult Behavior course from Australian Institute of Management Education and Training you'll be able to:
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
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