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When it comes to creating an effective brand experience for customers, service design is key. In this fast-tracked one-week course, students learn the tools and techniques that are essential to effective service design.
Learning from an expert instructor, you'll finish class each day having learned a new technique to apply to a new or existing service experience. You'll cover everything from understanding and researching customers to creating innovative service concepts through blueprints, storyboards and usability testing.
Over the course of the week, you'll also tackle a real-world problem, guided through step-by-step to solve it and gain valuable practical experience.
In this marketing course, the subjects you may study include:
When you join Academy Xi you’ll be part of a team who have a genuine interest in your success. They’re classes are kept small which means your mentor will have more focus on you.
“The instructors took time to understand each student... and provided tailored instruction. I also really enjoyed the collaborative classroom setting – I learned a lot from my fellow students. The instructors were brilliant and passionate and the Academy Xi family were extremely supportive.” – Academy Xi graduate
Gain the confidence, support and knowledge to enter the next chapter of your career with Academy Xi.
This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:
Upon successful completion of this course you will receive a Service Design qualification from Academy Xi.
Graduates will be prepared to break into the ever-growing field of service design, or apply their skills to existing positions in technology, project management and other disciplines.
Wondering where a career in marketing could take you? Potential job outcomes may include: Potential marketing career outcomes include: Advertising or Marketing Professional, Marketing Coordinator, Digital Marketing Manager, Brand Manager, Marketing Research Assistant, Marketing Assistant, Advertising Executive.
The fee for this course is $3500.
Academy Xi offers affordable payment options to help you start your studies sooner:
Study Loans provides a new way of paying for education with a transparent fee structure under a pay-as-you-go type model.
Approved students will be loaned from $2,001 to $15,000, to cover all or part of their course tuition from an approved provider. The loan will be progressively drawn to pay tuition fees and paid to the training provider directly on behalf of the student. The loan will be paid back via direct debit over 6-48 months, at competitive interest rates, with no penalties for early repayment.
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