Diploma of Community Services (Case Management)

Want more course info?

Enquire Now
Enquire Now
Hammond Institute
  • Awarded by

    Hammond Institute (RTO 90720)

  • Qualification


  • Study Mode


  • Payment Options

    Payment planUpfront payment

  • Duration

    14 months

  • Start Date

    Enquire now for upcoming start dates

  • Location


  • Course Fee

    Price may vary

  • Career Outcomes

    Assistant Community Services Worker | Case Manager | Case Coordinator | Community Services Worker | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

Enquire Now
  • In a Nutshell

    Want to do something more with your career? Looking for a great way to be able to give back to your community? Start with a Diploma of Community Services (Case Management) (CHC52015) delivered by Hammond Institute. 

    This accredited course will guide you around coordinating services, communication, risk management and workplace health and safety, as well equip you with the skills and training in a variety of areas important for effective case management. 

    Graduate with the confidence to manage and deliver person-centred services to individuals, groups and communities - now, what could be more rewarding than that?

    Practical Placement

    Because there's simply no better way of building your skills than to get out there and get hands-on, you'll be required to take on at least 100 hours of practical work placement.

  • What You'll Need to Get In

    Students must meet the following admission requirements: 

    • Be aged 18 years or over; AND
    • Undertake an LLN test: Learning (ACSF Level 4), reading (ACSF Level 4), writing (ACSF Level 4), oral communication (ACSF Level 4) and numeracy (ACSF Level 3). 
  • Subject Breakdown

    In this community services course, the subject you may study include: 

    Core Units

    • CHCCCS007 - Develop and implement service programs
    • CHCCOM003 - Develop workplace communication strategies 
    • CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
    • CHCDIV003 - Manage and promote diversity
    • CHCLEG003 - Manage legal and ethical compliance 
    • CHCMGT005 - Facilitate workplace debriefing and support processes
    • CHCPRP003 - Reflect on and improve own professional practice
    • HLTWHS004 - Manage workplace health and safety 


    • CHCCCS004 - Assess co-existing needs
    • CHCCSM004 - Coordinate complex case requirements
    • CHCCSM005 - Develop, facilitate and review all aspects of case management
    • CHCCSM006 - Provide case management supervision 
    • CHCADV002 - Provide advocacy and representation services
    • CHCCDE011 - Implement community development strategies
    • CHCCSL001 - Establish and confirm the counselling relationship
    • CHCDEV001 - Confirm client developmental status
  • Why Hammond Institute?

    If you want to arm yourself with a qualification that can make a real difference in your community and is widely recognised, then look no further than Hammond Institute. They’re all about equipping you with the right skills, knowledge and confidence to be workplace ready, with custom-designed courses in community services, childhood education and care, and more.

    Be led by trainers who are at the top of their game, and are genuinely interested in your success. Having delivered a quality training experience since 2001, you can trust Hammond Institute to help you achieve your educational goals!

    Hammond Institute prides themselves on offering their students a supportive and positive study experience. To abide by their motto of “Where the student comes first”, Hammond has put in place a team of trainers and assessors to assist with questions, concerns and offer study tips, available to students 24/7.

  • Campus locations

    This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

    You can also choose to study this course online with some on-campus components (blended learning).

  • Where will this course take you?

    Upon successful completion of this course, you'll receive a Diploma of Community Services (Case Management) (CHC52015) from Hammond Institute. 

    Use your new nationally recognised qualification as a pathway to further study including an Advanced Diploma in Community Services or Graduate Certificate in Client Assessment and Case Management. 

  • Career Outcomes

    Wondering where a career in management could take you? Potential job outcomes may include; Manager, Team Leader, Operations Manager, Business Development Manager, Office Manager, Store Manager, Sales Manager, Project Manager, Supervisor.

  • Let's talk price

    The full fee for this diploma is $6,500. Enquire now to see what funding options you may be eligible for.

Keen to Find Out More?

Fill out this form and a Study Consultant from Hammond Institute will get back to you.


Country of Residence


First Name

Last Name


Phone Number


Country of Residence

What is the reason for your enquiry?

Cost of the course Length of the course Location Study mode Career outcomes Start Dates Reputation of the provider Course financing options Other (please specify)

When would you like to start?

Click to read our privacy policy
Bot image

Hey, Look over here!

Hey There!

We offer a few quick ways to connect with us right now.

Call us now
Call us now
Enquire Now
Enquire Now