ICT41015Certificate IV in Computer Systems Technology

  • Awarded by

    Upskilled (RTO 40374)

  • Qualification

    Certificate IV

  • Study Mode


  • Payment Options

    Payment planUpfront payment

  • Duration

    12 months

  • Start Date

    Any time – start today!

  • Career Outcomes

    Help Desk Officer | Network Technician | ICT Support Officer | Network Support Administrator

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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Last modified: 13 Dec 2018

In a Nutshell

Network technicians need to know their systems back-to-front as they work anywhere between infrastructure implementation and user support. The Certificate IV in Computer Systems Technology (ICT41015) from Upskilled provides systems operators with detailed knowledge of this territory, providing an introduction to Microsoft vendor courses, vendor neutral courses including JavaScript and CSS, and Upskilled's own professional practice components.

This online course covers server and workstation configuration, network device installation, storage, backup and restore principles, network protocols and management, managing groups and working in both wired and wireless environments – key skills for the ICT professional whether you work independently or as part of a team.

The course is relevant to Microsoft, Novell, Linux and UNIX systems and would suit someone looking to get accredited for network operations support. If you're looking to equip yourself with the tools you need for problem-solving, managing incidents, maintaining equipment and offering a good support service, then this course could be for you.

  • What You'll Need to Get In


    There are no formal prerequisites for this course; however, the following pathways are preferred:

    • Successful completion of Certificate III in Information, Digital Media and Technology, or other relevant qualifications or equivalent units; OR
    • Successful completion of Year 12 certificate and relevant ICT experience; OR
    • Demonstrated vocational experience in a range of IT work environments in a network or support role, including administrator, manager, operations analyst, operations engineer/technician, or technician
  • Subject Breakdown

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    In this computer systems course, the units of competency you will study include:

    • ICTSAS425 – Configure and troubleshoot operating system software
    • ICTWEB411 – Produce basic client-side script for dynamic web pages
    • ICTNWK404 – Install, operate and troubleshoot a small enterprise branch network
    • ICTPRG414c – Apply introductory programming skills in another language
    • ICTSAS426 – Locate and troubleshoot ICT equipment, system and software faults
    • ICTICT401 – Determine and confirm client business requirements
    • BSBWHS304 – Participate effectively in WHS communication and consultation processes
    • ICTICT418 – Contribute to copyright, ethics and privacy in an ICT environment
    • ICTICT421 – Connect, maintain and configure hardware components
    • ICTNWK405 – Build a small wireless local area network
    • BSBSUS401 – Implement and monitor environmentally sustainable work practices
    • ICTTEN417 – Install, configure and test a router
    • ICTNWK401 – Install and manage a server
    • ICTWEB429 – Create a markup language document to specification
    • ICTWEB414 – Design simple web page layouts
    • BSBCRT401 – Articulate, present and debate ideas
    • ICTICT405 – Develop detailed technical design
    • ICTICT408 – Create technical documentation
    • ICTICT415 – Provide one-to-one instruction
    • ICTPRG409 – Develop mobile applications

    Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.

    Find out more
  • Why Upskilled?

    Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow! Upskilled understand the impacts of the digital age and are committed to delivering a premier online training experience that will revolutionise the way you learn. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!


    As a student of Upskilled, you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

    Upskilled recognise that learning is an interaction. For that reason, they've put in place the right tools that deliver effective skills learning and are interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.


    All student testimonials for Upskilled

    "So much better than TAFE and very good instructors that actually care. With all of the IT technical training it was very well done."

    Angus Blackburn , Certificate II in Information, Digital Media and Technology

    "I wanted to say a big thank you to Upskilled for its wonderful support during my study. It was a pleasure to do a course through such a professional organisation, and I will be recommending the course to my friends. Again, many thanks!"

    "My initial reason for attending was to have my experience recognised with a certificate. However, as I settled into the course, I found that I embraced new ideas and concepts, and with each unit found a renewed enthusiasm and confidence to make changes to processes I currently use in my work. I thank Upskilled for being so informative and helpful throughout this course. I have found the Upskilled trainers to be down to earth and professional. I know I have grown and contributed to the running of the course, which I recommend to anyone currently working in the field."

    "I recently completed a Certificate IV course in Frontline Management at the Crowne Plaza, Terrigal. Our trainer was Don who, from the outset, made all participants feel very relaxed and comfortable, setting the tone for the days that followed. This was quite an achievement given the diversity of backgrounds and occupations in attendance. Don obviously has a lot of relevant life experience, making him the perfect person to deliver this kind of training. His real world examples were delivered with confidence and humour and were always in sync with unit material, which ensured we remained on track."

    Stephen Wilkinson , Certificate IV in Leadership and Management (previously known as Certificate IV in Frontline Management)

    "Upskilled offered a prompt, friendly and efficient service. My increased knowledge of human resources has provided me with a greater understanding and awareness of the many functions within HR and an increased confidence in my current role. The facilitator was fantastic, very motivating and encouraging. The course attendees came from a diverse range of companies and disciplines including legal, IT, recruitment, and retail. It was interesting to share our experiences of how HR functions are carried out by different industries."

Where Will This Course Take You?

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate IV in Computer Systems Technology (ICT41015) from Upskilled.

Every business requires information systems that will work within their budget and needs. By studying this online course you will gain nationally recognised qualifications in systems administration.

Formal training in network systems is sought-after in the ICT industry and will demonstrate your ability to manage the implementation and maintenance of systems, uphold their security, and provide Level 1 service desk support. The course is relevant to Microsoft, Novell, Linux and UNIX systems and will accredit you across a range of vendor-specific and vendor neutral software.

Wondering where a career in information technology could take you? Potential job outcomes may include:

Let's Talk Price

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1 – Save 15% when you pay upfront 
Total course cost:$3,780 (down from $4,450)

Option 2 – 24-month interest-free payment plan
No deposit, no interest to pay for 24 months. Get started for just $43 a week!

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