Service Design Online Course (Intermediate)

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Academy Xi
  • Awarded by

    Academy Xi

  • Qualification

    Short Course

  • Study Mode


  • Payment Options

    Upfront payment

  • Duration

    10 weeks part-time

  • Start Date

    Enquire now for upcoming start dates

  • Career Outcomes

    Change Manager | Service Development Officer | Service Designer

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  • In a Nutshell

    Enhance your career opportunities and help businesses succeed with the skills and experience developed in this Service Design Online Course (Intermediate) from Academy Xi.

    This course offers a solid foundation in the specialised practices and philosophies of service design: a form of human-centred design that creates business value by improving the quality, efficiency and profitability of digital processes. In this course, you'll build sought-after professional skills and develop a portfolio of work you'll be proud of.

    By the end of this course, you'll have a solid understanding of end-to-end service design principles and methodology. You'll be able to plan, conduct and analyse extensive user research, and use it to inform the design of digital strategies and services. You'll have the opportunity to complete a case study project for your portfolio, and be challenged to present the value of your design solutions.

    If you're seeking to build new professional skills and want to stand out, this specialised design course is your next career step.

  • What You'll Need to Get In

    There are no eligibility requirements for this course. Academy Xi welcomes students from all skill levels and professional backgrounds. 

  • Subject Breakdown

    In this Service Design course, the subjects you may study include:

    • Introduction to service design
    • Exploring the problem space
    • Design research
    • Synthesis
    • Creative action
  • Why Academy Xi?

    Get up to speed with some of the most in-demand skills when you study with Academy Xi and prepare to design a brighter future! Boost your knowledge in all things digital and tech when you study at their Melbourne or Sydney campus. From to Virtual Reality Design to Service Design, UX and Growth Marketing... their entire suite of courses are led by industry leaders and aim to give you the best head start. Whether you’re a beginner or want to brush up on your studies, each session with Academy Xi will unlock new skills and techniques for you to implement right away.

    When you join Academy Xi you’ll be part of a team who have a genuine interest in your success. They’re classes are kept small which means your mentor will have more focus on you.

    “The instructors took time to understand each student... and provided tailored instruction. I also really enjoyed the collaborative classroom setting – I learned a lot from my fellow students. The instructors were brilliant and passionate and the Academy Xi family were extremely supportive.” – Academy Xi graduate

    Gain the confidence, support and knowledge to enter the next chapter of your career with Academy Xi.

  • Where will this course take you?

    Upon successful completion of this course, you will receive a Service Design Online Course (Intermediate) qualification from Academy Xi.

    This qualification will equip you with the skills, knowledge and experience required to take your first step towards an exciting career in service design. Upon completion of this course, you may choose to seek work as a service designer or user experience designer, or you may choose to bring the principles of human-centred design into your existing work in communications, marketing, technology, logistics, or customer service.

    If you're looking to build new digital skills and want to stand out professionally, this course offers sought-after new skills to help you take your next career step.

  • Career Outcomes

    Wondering where a career in change management could take you? Potential job outcomes may include: Change Management Consultant, Project Manager, Senior Manager, Business Consultant, Operations Manager.

  • Let's talk price

    Academy Xi offers affordable payment options to help you start your studies sooner:

    • Upfront payment via credit card
    • 6-12 month interest-free study loans with Zip
    • 48 month loans with Study Loans

    Enquire now to learn more about a payment plan that works for you. 

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