MCI Institute (RTO 91088)
Payment planUpfront payment
Self-paced, 12 months
Enquire now for upcoming start dates
Telemarketer | Information Services Officer | Customer Service Officer | Senior Customer Service Representative | View all
This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.
Connecting with customers and understanding their needs is crucial to the success of any business. This Certificate III in Customer Engagement (BSB30215) from MCI Institute gives you the skills and knowledge to communicate with customers effectively.
If you're motivated to get the most out of your career, this course will help you to understand how to deliver excellent service, operate a range of information systems, develop product and service knowledge and adhere to key performance indicators.
An excellent way to cement your skills before you start working, this flexible online course allows you to fit in study around your work, lifestyle and home engagements. Why wait to get ahead in your career? Enrol now and start studying today!
In this marketing course, subjects you may study include:
Even though you’re studying online, you’re never alone with MCI Institute! They offer students access to support teams who will make sure you’re on track with your studies and your wellbeing is in-check. From time management tips to how to increase motivation and even nutritional tips, MCI’s online support program will help you stay on track every step of the way to graduation day.
Upon successful completion of this course, you will receive a Certificate III in Customer Engagement (BSB30215) from MCI Institute.
You'll be able to confidently enter a range of customer-facing roles, essential to all businesses that deal directly with clients. Take the skills you learn in this course to an industry that interests you to get the most out of your qualification.
Wondering where a career in business could take you? Potential job outcomes may include: Manager, Team Leader, Small Business Owner, Operations Manager, Business Development Manager, Business Consultant, Business Analyst, Entrepreneur.
The full fee for this course is $3,200.
Students may pay their fees upfront and save 10% ($2,880 after discount) or choose from one of the below payment plans:
6-month payment plan:
12-month payment plan:
MCI Insitute is an approved NSW Smart and Skilled funding provider. Enquire now to see if you're eligible.
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