Foundation Training Australia (RTO 31972)
Payment planUpfront payment
Up to 12 months depending on your existing skills and experience
Anytime – start now!
NSW | QLD
Customer Service Advisor
This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.
Are you a people-person who's driven to connect with your customers? This Certificate III in Customer Engagement (BSB30215) from Foundation Training Australia can help you develop your natural skills for interpersonal communication into a rewarding career.
Learn everything you need to know to thrive in customer facing roles. FTA's trainers will instruct you in the essentials of providing great customer service. You'll learn how to respond to customer requests and enquiries; capture key customer data; deliver technical advice; handle customer complaints; work as part of a team; and use multiple communication channels.
People skills are a highly valued asset that will serve you well across a wide range of industries. Invest in your future with a qualification that opens you up to a world of career possibilities. Start studying now!
In this business course, subjects you may study include:
Foundation Training Australia prides themselves on a “no BS approach!” They pay attention to “stuff that matters” and are focussed on seeing students grow and succeed.
Upon enrolling, students will be connected with a dedicated learning engagement officer who will be on hand to answer any questions. Students will also have open access to FTA’s trainers, who each come equipped with years of industry experience. You’ll get unparalleled access to their abundance of knowledge, ask any questions and understand every step of your qualification, from start to finish.
Upon successful completion of this course you will receive a Certificate III in Customer Engagement (BSB30215) from Foundation Training Australia.
The skills you gain in this course are highly transferrable, allowing you to pursue employment in a customer engagement role across a wide range of industries.
Wondering where a career in business could take you? Potential job outcomes may include: Manager, Team Leader, Small Business Owner, Operations Manager, Business Development Manager, Business Consultant, Business Analyst, Entrepreneur.
The full fee for this course is $1,500.
Foundation Training Australia offers a wide variety of funding options for eligible students, including payment plans.
Enquire now to find out more about funding for your training!
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