Certificate III in Business (WA only)

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Industry Skills Training
  • Awarded by

    Industry Skills Training (RTO 40486)

  • Qualification

    Certificate III

  • Study Mode

    On campus

  • Payment Options

    Payment planUpfront payment

  • Duration

    Enquire now for course duration

  • Start Date

    Enquire now for upcoming start dates

  • Location


  • Course Fee

    Price may vary

  • Career Outcomes

    Payroll Officer | Office Administrator | Secretary | Program Administrator | View all

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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  • In a Nutshell

    Please note - this course is available to Western Australian residents only.

    If you are looking to start a career in business administration, or are currently working in the sector and wish to up-skill in order to progress in your career, then this Certificate III in Business (BSB30120) from Industry Skills Training could be just the thing you are looking for.

    The course is created by industry professionals and is specifically designed to give you the necessary skills as well as confidence to competently perform in business administration roles across a wide range of organisations across multiple sectors. By completing this course you will gain essential business skills such as how to effectively communicate in the workplace, apply critical thinking skills in a work environment, design and produce business documents and spreadsheets, how to deliver and monitor various services to customers and how to handle customer complaints. All course content is delivered in classroom by our qualified and experienced trainers who will ensure that you get knowledge that will turn you into a star performer for any organisation.

    Note: This course is subsidised through the Jobs & Skills WA Work Readiness program and is available to eligible students. Enquire now to find out if you qualify.

  • What You'll Need to Get In

    There are no formal academic entry requirements for this course.

    Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

  • Subject Breakdown

    When completing the Certificate III in Business (BSB30120) qualification from Industry Skills Training., you may study the following subjects:

    Core units:

    • BSBCRT311 - Apply critical thinking skills in a team environment
    • BSBPEF201 - Support personal well-being in the workplace
    • BSBSUS211 - Participate in sustainable work practices
    • BSBTWK301 - Use inclusive work practices
    • BSBWHS311 - Assist with maintaining workplace safety
    • BSBXCM301 - Engage in workplace communication

    Elective units:

    • BSBTEC301 - Design and produce business documents
    • BSBWRT311 - Write simple documents
    • BSBPEF301 - Organise personal work priorities
    • BSBOPS303 - Organise schedules
    • BSBOPS304 - Deliver and monitor a service to customers
    • BSBTEC302 - Design and produce spreadsheets
    • BSBOPS305 - Process customer complaints


  • Why Industry Skills Training?

    Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

    Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

    Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

    IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.

    They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.

  • Campus locations

    This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

  • Where will this course take you?

    On completion of the course, you will gain a nationally recognised Certificate III in Business (BSB30120) qualification from Industry Skills Training.

    This qualification will give you all the contemporary skills, as well as high level of confidence to become an exceptional performer in entry-level business administration roles in any company. It will allow you to grow in your current role and progress in your career as well as opening up new employment opportunities across many different sectors.

  • Career Outcomes

    Wondering where a career in administration could take you? Potential job outcomes may include; Administration Officer, Office Manager, Personal Assistant, Practice Manager, Project Administrator, Receptionist.

  • Let's talk price

    Industry Skills Training offers a number of payment options to suit you commitments and lifestyle. You can either:

    • Pay the full amount up front;
    • Pay course fees by installment; OR
    • Present a signed authority from a third party to invoice that third party for the students fees and charges.

    This course is conducted under the Jobs and Skills WA government scheme and is available for students eligible for Jobs and Skills WA Work Readiness Program.

    Course fees:

    • Student Tuition Concession rate (Priority Industry Training or Work Readiness program)*: $735.60


    • The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
    • For Secondary school-aged persons not enrolled at school, the maximum course fee chargeable in 2022 is $420. The maximum is the total fee for all courses the student is enrolled in.
    • Secondary school aged person means a person who has reached 15 years of age but has not reached the end of the calendar year in which their compulsory education period expires, as defined in the School Education Act 1999. In 2022, these persons will be born on or after 1 July 2003.


    Participants are able to access mainstream training under the Jobs & Skills Priority Industry Training (PIT) and Participation – Work Readiness program and must meet the following requirements:

    • Primary place of residence to be in WA,
    • No longer attending secondary school
    • Holders of a subclass 309, 444, 785, 790, 820 or 826 visa;
    • Secondary holders of a temporary visa of subclass 457; or
    • holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790
    • An Australian citizen or a permanent visa holder.

    In addition, Jobs & Skills Participation – Work Readiness program participants must meet further requirements:

    • Unemployed or underemployed & have a written referral from an Approved Participation Referral Agent
    • If self -referred, referred by another agency; or
    • Must hold a health care card or pension card.

    Please enquire to discuss your eligibility.



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